Toyota Methods and Operating Models: Achieve Business Success with the Toyota Way

by Andrea Petretti, Danilo Verga, Leonardo Salcerini, Stefano Cortiglioni

Length: 256 pages
Edition: 1
Language: English
Publisher: Kogan Page
Publication Date: 2020-04-28
ISBN-10: 1789663059
ISBN-13: 9781789663051
Sales Rank: #0 (See Top 100 Books)

Toyota Methods and Operating Models presents a case study of a small, traditional Italian manufacturer in the Toyota Industries Corporation Group, which began an important process of transformation until it became a successful, modern and advanced international business: Toyota Material Handling. Toyota management made internal changes and developed the commercial networks, successfully applying the Toyota Production System (TPS, or Lean Production) as well as the values of the Toyota Way.

Author Stefano Cortiglioni led the transformation project, which took four years. Toyota Methods and Operating Models presents the continuing success story. The authors analyze the Toyota methods and operating models that can be directly applied to your business in order to reach excellence in operations and industry 4.0. It provides tangible advice on how to grow a business and achieve commercial success, with superior processes and logistics networks, as well as the development of an advanced and highly successful supply chain.

Cover
Halftitle
Titlepage
Dedication
Contents
List of Figures
List of Tables
Introduction by the Italian Toyota Material Handling organizations
Preface
Foreword to the international edition
Introduction
Part one From CESAB to Toyota Material Handling Manufacturing Italy
Introduction
01 The Toyota Group
02 CESAB’s history
03 The product
04 From Push to Pull
05 Production lines
    Training of operators and the training dojo
06 The planning template
07 2S (Seiri and Seiton)
08 The system for feeding materials to the lines (logistics)
09 The organization within Toyota
10 Standardization
11 Quality
    The Dantotsu Project
    Case history
12 Visual management
13 Kaizen and efficiency
    Kaizen Kobo
14 The bottom–up approach to ideas
15 The supply chain
    Examples of implementation of TPS on TMHMI supply chain
16 Monozukuri and Hitozukuri (making people)
17 Toyota and union relations
18 Kaizen and financial results
19 TPS and Industry 4.0
Part TWO The operational implementation of  the Toyota Way in the commercial and sales processes: the Toyota Material Handling Italia Convention
20 Foreword
    The Toyota Academy case
    Preparing the contents for the convention: the Toyota  Academy – scope
21 The point of view of the dealers
    Speech by Giovanni Speranza at the Toyota Material Handling Italia Convention
22 The evolution of the Italian market for forklifts
    Analysis of the variation in demand for forklifts in Italy  during the 2007–16 period
    Performance of the Italian market for counterbalanced forklifts
    Performance of the Italian market for forklifts destined for  large-scale retailers and logistics
    Long-term analysis of the Italian market for forklifts  (2007–16)
    The second-hand market and the development of the offer  through servitization
23 Speech by Leonardo Salcerini
    Foreword
    The Toyota Way vision of values and systemic perspective
    Differential interpretation and the addictive qualification process of the Toyota Way’s value systems
    The Toyota Way and Lean organization: differential, additional  and ‘multi-focal’ implementation
    One channel, three brands
    GAP: Gestione Armonica Provinciale (provincial harmonized management)
    Tangible transformation of commercial policies and business and sales approaches
    Conclusions
24 The new ACCESS model
    The interpretation of the Toyota Way and its contextualization in a medium-sized Italian company
Part Three Appendices
Appendix A: Data
Appendix B: Reader’s guide to the universe of  Toyota Material Handling in Italy
Business transformation and innovation process:  continuous success and the concept of the new cooperative  management 4.0
A summary of the main indicators of continuous success of  Toyota Material Handling in Italy
Continuous success and the value-generating wave of the  new cooperative management 4.0
The continuous success of the Italian Toyota Material  Handling organizations driven by the company’s  commercial sector
Glossary
Bibliography
Acknowledgements
Index
Copyright