The Technology Procurement Handbook: A Practical Guide to Digital Buying
- Length: 328 pages
- Edition: 1
- Language: English
- Publisher: Kogan Page
- Publication Date: 2020-04-28
- ISBN-10: 1789662125
- ISBN-13: 9781789662122
- Sales Rank: #0 (See Top 100 Books)
With the rise of cloud services and the digitization of all business units, procurement managers need to understand how to buy technology services in order to generate revenue, drive innovation and retain customers. The Technology Procurement Handbook provides a structured and logical view of the digital buying process. It includes invaluable advice on how to manage digital demand, prepare sourcing strategies, analyze the cost and benefits of proposed solutions and negotiate and implement comprehensive agreements.
The Technology Procurement Handbook examines the multiple streams of data that feed into the technology procurement process, such as ITIL service lifecycle data, PMI project management and cloud and software contract provisions. The book includes case studies and extensive practical advice based on the authors experience from recent procurement projects. There is also a chapter on modular contracting for the US market, explaining the use of agile contracts for IT projects.
Cover Endorsement Titlepage Contents About the author Acknowledgements List of figures and tables List of abbreviations Preface 01 Setting the scene for the next-generation technology procurement Technology is at the heart of Procurement 4.0 Evolution of the procurement organizational model Procurement battle plan Changes in technology departments and their perception of the new procurement References 02 Four pillars of technology procurement ITIL service lifecycle Project management lifecycle Strategic procurement process TCO of a technology service Four pillars mapped together: integrated planning in technology procurement References 03 Technology basics for procurement professionals Cloud computing model Software development: build or buy? Software licensing basics Software support and maintenance Summary view of technological options and associated costs References 04 Relationship management in procurement Management of relationships with technology suppliers Stakeholder relationship management Relationship management in negotiations Corporate social responsibility and relationships with community Conflict resolution References 05 Deep dive into the procurement process Step 1: Initiate a sourcing project Step 2: Identify business needs and study the market Step 3: Specify requirements Step 4: Define a sourcing strategy Step 5: Select a supplier and award a contract Step 6: Manage a contract and supplier relationship Step 7: Review results and close Source-to-contract process References 06 Practical advice and case studies on technology procurement SaaS commercial checklist Success factors for technology projects Case studies References 07 US legislation and regulation on agile deployment and contracting and performance-based management Attributes of Agile by GAO Flexibility permitted by the Federal Acquisition Regulation (FAR) Modular contracting Performance-based management of technology projects References 08 Procurement 3.1: Agile, lean, and value delivery today The path to procurement agility Lean management Procurement digitalization Value generation Change management and communication References 09 Conclusion References Index Copyright
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