The Performance Management Playbook: 15 must-have conversations to motivate and manage your people
- Length: 240 pages
- Edition: 1
- Language: English
- Publisher: Pearson Business
- Publication Date: 2021-08-22
- ISBN-10: 1292370033
- ISBN-13: 9781292370033
- Sales Rank: #5078028 (See Top 100 Books)
The Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations.
With 15 conversation guides to improve yourconfidence in managing performance, numerous activities to make you and yourteam less stressed, happier and more productive, as well as toolkits to helpyou improve performance now, no matter what appraisal process your organisationhas in place, this book makes it easy to dip in and develop great performanceconversations specific to the challenges you face.
Learn from 25 real world examples: from global and local organisations; from 100employees to over a million; from sectors as varied as financial services,transport, technology, central and local government, TV production, mining,healthcare and construction.
The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to morerewarding regular and meaningful conversations about performance.
Front Cover Half Title Title Page Copyright Page Contents Publisher's acknowledgements Author's acknowledgements About the author Introduction Who is this book for? How to use this book SECTION 1 Strategy into action Chapter 1 Cut through the confusion Why annual appraisals rarely improve performance The Performance Management Canvas Chapter 2 Keep an open mind Unconscious bias Diversity Chapter 3 Put purpose first What could good performance management do for you? Chapter 4 Set clear expectations Drivers for success SMART goals Core themes or 'my conversation with the CEO' The goal bank Chapter 5 Manage behaviour Living the values Behaviours - which ones actually make a difference? Competencies, competitive advantage and core business drivers Working with complex frameworks How you use values, behaviours and competencies to improve performance SECTION 2 Maximise the talent of your team Chapter 6 Motivate your team Trust Motivation and the MAP of desire Mastery: how can your people excel? Autonomy: what control do people want over their work? Purpose: why do people work for you? Energise everyone Chapter 7 Develop and grow your team Learning and development Career planning Well-being and culture Reward and recognition SECTION 3 Delivering results Chapter 8 Give frequent feedback and coaching Feedback Coaching Three levels of performance conversation Chapter 9 Aim high, deal with low When your people own their performance Dealing with performance ratings Handling poor performance Chapter 10 Plan for success Develop yourself Your well-being A final look at your canvas End notes Index Back Cover
Donate to keep this site alive
1. Disable the AdBlock plugin. Otherwise, you may not get any links.
2. Solve the CAPTCHA.
3. Click download link.
4. Lead to download server to download.