The Essential HR Guide for Small Businesses and Startups: Best Practices, Tools, Examples, and Online Resources
Features tried-and-true, ready-to-use tools, examples, and resources, this guide teaches the nuts and bolts of HR for small businesses and startups and is the perfect desk reference for any organization who may not have the financial resources to invest in a fully-staffed HR department. Guides readers through the HR essentials, including developing policies and organizational best practices, managing and measuring performance, driving engagement and cultivating a culture, understanding legal obligations, assessing, risk, and guidance for developing leaders.
Cover Title Page Copyright Dedication Brief Contents Contents List of Figures, Tables, and Exhibits Foreword Preface Acknowledgments About the Authors Introduction About the Advisory Board Members Part I. HR Fundamentals for Startup and Early Stage Businesses Chapter 1. Talent Quick-Start Guide to Finding, Attracting, and Training Talent Chapter One in a Nutshell It Starts When You Start: Building a Company Culture Business Case and Lessons Learned Interviewing for Perspective Lessons Learned Finding the Best People Create a Job Description Network Like the Boss You Are Use Startup-Specific Platforms AngelList Upwork StartupHire VentureLoop F6S Some International Resources Hire a Recruiter or Staffing Firm Determining Your First Hire The Art of Interviewing Picking the Best Person for The Job Before You Make an Offer Making the Offer The Value and Cultivation of Culture Orienting New Hires to Your Company Resources, Templates, and Tools for Managing Talent Recruiting and Talent Acquisition Job Offers Interview Questions Hiring the Right Employee Onboarding Additional Tools References Endnotes Chapter 2. Compensation Quick-Start Guide to Compensation, Benefits, and Culture Chapter Two in a Nutshell Equity vs. Bonuses for Retention: Benefits Business Case and Lessons Learned The Results and the Impact Lessons Learned Deciding What to Pay Nuts and Bolts in a Startup or Early Stage Business Compensation Philosophy Step One: Align with Culture Step Two: Connect to Business Strategy Building a Comp Structure from Scratch Reality Checks Give ‘em What They Want and What the Law Requires Don’t Ignore Your Competition or Trends in the Sector Cautiously Consider Equity Equity Legal Thresholds Benchmark Salary and Equity Data Pay Equity—Or Rather, Equality Resources, Templates, and Tools for Compensation and Benefits Compensation and Employee Benefits Sample Policies Additional Tools References Endnotes Chapter 3. The “Soft” Side Quick-Start Guide to the “Soft” Side Chapter Three in a Nutshell Promotions Can Be Problematic: Performance Management Business Case and Lessons Learned Firing Failure Lessons Learned Evaluating Staff Performance and Impact Making Performance Management Work Choosing What to Review Building and Sustaining Employee Engagement Getting Employees to Stay Improving Retention Discipline and Documentation Moving to Termination Resources, Templates, and Tools for Managing the “Soft” Side Performance Management Systems Employee Engagement Programs Disciplinary Policies, Procedures and Programs Termination Procedures References Endnotes Part II. Legal and Workforce Planning for Growth Stage Businesses Chapter 4. Legal Quick-Start Guide to Legal Chapter Four in a Nutshell What You Don’t Know Will Hurt You: Union Interactions Business Case and Lessons Learned Organizing Activities Sometimes Comes from a New Hire The Tables Turn Things Got Contentious Lessons Learned Part One: Legal Heavy Hitters and Fundamentals in U.S. Employment Law Family and Medical Leave Act (FMLA) Fair Labor Standards Act (FLSA) Exempt Nonexempt Salaried Hourly Workplace Accommodations and Americans with Disabilities Act (ADA) Getting Through the Process Step 1: Evaluate the Need for an Accommodation Step 2: Understand Legal Rights and Responsibilities Step 3: Conduct an Interactive Dialog on Reasonable Accommodation Step 4: Decide Whether Accommodations Are Reasonable Step 5: Consider Requiring a Health Examination Step 6: Select an Accommodation Step 7: Monitor and Document the Process Understanding At-Will Employment Resources, Templates, and Tools for Legal, Part One FMLA FLSA ADA At-Will Employment Part Two: Risk Management, Regulations, and Labor Relations Risk Assessment and Backup Planning Make Sure to Give a NDA Avoid Having a Single Point of Failure Workers’ Compensation Labor Management, Relations, and Unions Resources, Templates, and Tools for Legal, Part Two Labor Relations Harassment Workers’ Compensation Unions Additional Tools References Endnotes Chapter 5. Planning for the Future (Assuming You Survive the Now) Quick-Start Guide to Planning for the Future Chapter Five in a Nutshell Planning For Growth: Strategic Workforce Planning Business Case and Lessons Learned Lessons Learned Planning for Staff Development and Progression Using Competencies to Plan for Staff Development Defining Competencies Identifying Competencies Identifying Top Talent for Leadership Identifying Key People More on Identifying Key People Why Is It Important to Identify Key People and/or Key Positions? Understanding Your Labor Supply and Demand Conducting Effective, Strategic Workforce Planning Leveraging Data Analytics for Successful Implementation Developing an Inclusive Workplace Defining the Inclusive Workplace How an Inclusive Workplace Relates to Strategic Workforce Planning Establishing an Inclusive Workplace Resources, Templates, and Tools for Workforce Planning Succession Planning Workforce Planning Diversity and Inclusion Additional Tools References Endnotes Appendix Hiring Checklist Job Offer Checklist Conditional Job Offer Unconditional Job Offer Temporary Job Offer Telephone Pre-Interview Screening Form Employment Reference Request Form (Phone) Employment Reference Request Form (Mail) Total Compensation Statement Merit Increase Policy and Procedure Performance and Salary Review Policy Performance Review Meeting Checklist Completed Performance Appraisal Form Performance Appraisal Form Performance Appraisal Form (including supervisory skills) Progressive Discipline Policy Performance Improvement Plan (PIP) #1 Performance Improvement Plan (PIP) #2 Separation of Employment Policy(Voluntary and Involuntary [Including Employee Death] Terminations) FMLA Checklist for Individual Leave Request FMLA Employee Request Form FMLA Affidavit of Family Relationship FMLA: Employer Response FLSA Exemption Questionnaire ADA Reasonable Accommodation Checklist Request for Reasonable Accommodation Form Communication to Employee in Response to Request for Accommodation Retaliation Prevention Questionnaire Investigation Summary Report Workers’ Compensation Physician Designation Union-Free Policy Statement Succession Planning Policy Employee Career Development Plan (Succession Planning) Workforce Planning: Position Justification Form (Budgetary) Definitions
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