COVID-19, Technology and Marketing: Moving Forward and the New Normal
- Length: 175 pages
- Publication Date: 2021-08-11
What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics
- Length: 300 pages
- Publication Date: 2021-05-11
Building a StoryBrand: Clarify Your Message So Customers Will Listen
- Length: 240 pages
- Publication Date: 2017-10-10
Artificial Intelligence for Customer Relationship Management: Solving Customer Problems
- Length: 482 pages
- Publication Date: 2021-01-31
Experiential Marketing: Case Studies in Customer Experience
by Wided Batat
- Length: 346 pages
- Publication Date: 2020-12-28
Customer Data and Privacy: The Insights You Need from Harvard Business Review
- Length: 176 pages
- Publication Date: 2020-09-22
The Customer-Driven Culture: A Microsoft Story
- Length: 234 pages
- Publication Date: 2020-03-31
Building Brand Communities: How Organizations Succeed by Creating Belonging
- Length: 288 pages
- Publication Date: 2020-06-30
Using Installed Base Selling to Maximize Revenue
- Length: 145 pages
- Publication Date: 2019-11-03
Build Chatbot Interactions: Responsive, Intuitive Interfaces with Ruby
- Length: 208 pages
- Publication Date: 2019-06-23
Customer Service: Career Success Through Customer Loyalty, 6th Edition
by Paul R. Timm
- Length: 240 pages
- Publication Date: 2013-04-15
Customer Service Skills for Success, 6th Edition
- Length: 464 pages
- Publication Date: 2014-02-03