Service Quality of Cloud-Based Applications

This book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.

Table of Contents

Chapter 1: Introduction

Part I: Context
Chapter 2: Application Service Quality
Chapter 3: Cloud Model
Chapter 4: Virtualized Infrastructure Impairments

Part II: Analysis
Chapter 5: Application Redundancy And Cloud Computing
Chapter 6: Load Distribution And Balancing
Chapter 7: Failure Containment
Chapter 8: Capacity Management
Chapter 9: Release Management
Chapter 10: End-To-End Considerations

Part III: Recommendations
Chapter 11: Accountabilities For Service Quality
Chapter 12: Service Availability Measurement
Chapter 13: Application Service Quality Requirements
Chapter 14: Virtualized Infrastructure Measurement And Management
Chapter 15: Analysis Of Cloud-Based Applications
Chapter 16: Testing Considerations
Chapter 17: Connecting The Dots