MS-700 Managing Microsoft Teams Exam Guide: Configure and manage Microsoft Teams workloads and achieve Microsoft 365 certification with ease, 2nd Edition
- Length: 494 pages
- Edition: 2
- Language: English
- Publisher: Packt Publishing
- Publication Date: 2022-05-26
- ISBN-10: 1803233389
- ISBN-13: 9781803233383
- Sales Rank: #226149 (See Top 100 Books)
A detailed guide to preparing for the MS-700 exam and earning associate-level Microsoft Teams administrator certification
Key Features
- Plan and design your Microsoft Teams deployment
- Prepare, implement, and manage policies for Microsoft Teams and for apps within Teams
- Work with self-assessment questions and a mock exam and take the MS-700 certification exam with confidence
Book Description
Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform.
This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you’ll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You’ll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail.
By the end of this Microsoft Teams book, you’ll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
What you will learn
- Plan and configure network settings and licensing for Microsoft Teams
- Plan and configure security, compliance, and governance for Microsoft Teams
- Manage users and configure guest and external access
- Configure and manage Microsoft Teams devices
- Create and manage teams, channels, and core experiences
- Manage Phone System and numbers for Microsoft Teams
- Troubleshoot audio, video, client, and environment issues
- Practice with a mock exam with answers and explanations
Who this book is for
This book is for IT professionals who want to earn the Microsoft 365 Certified: Teams Administrator Associate certification. Familiarity with the principles of administering core features and services within a Microsoft 365 tenant and a basic understanding of Microsoft Teams features are needed. Prior knowledge of other Microsoft 365 workloads such as Security & Compliance will also be beneficial. To maximize the odds of passing the MS-700 exam, use this exam guide’s content and practice questions to prepare alongside practicing concepts first-hand when possible.
MS-700 Managing Microsoft Teams Exam Guide Second Edition Contributors About the authors About the reviewers Preface Who this book is for What this book covers To get the most out of this book Download the color images Conventions used Get in touch Share Your Thoughts Section 1: Plan and Configure a Microsoft Teams Environment Chapter 1: Planning and Configuring Network Settings for Microsoft Teams Technical requirements Calculating the network bandwidth capacity for Microsoft Teams voice, video, meetings, and live events Analyzing network usage by using Network Planner Using Network Planner Specifying the requirements for outbound network ports and protocols for Microsoft Teams Opening media ports Creating the required DNS records for custom domains Determining WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams WAN optimization Load balancing Proxy servers Configuring Tenant Data Upload in Microsoft CQD Configuring reporting labels for Microsoft Teams Assessing network readiness by using the Microsoft 365 network connectivity test and dashboard Configuring QoS port ranges and DSCP markings Configuring Group Policy objects Summary Practice questions Further reading Chapter 2: Identifying Licensing Requirements for Microsoft Teams Technical requirements Identifying the required licensing for compliance features Retention of Teams chats and channel messages Classifying groups and Teams Preventing data loss with DLP for Teams Restricting communication using information barriers Identifying the appropriate licensing for advanced life cycle management Identifying the appropriate licensing for guest access Identifying the appropriate licensing for calling, Phone System, and resource accounts Identifying appropriate licensing for Microsoft Teams Rooms and common area phones Identifying the appropriate licensing for apps in Microsoft Teams Summary Practice questions Further reading Chapter 3: Planning and Configuring Security and Compliance Settings for Microsoft Teams Technical requirements Understanding and assigning the Teams admin roles Assigning Teams admin roles to users Managing retention policies and sensitivity labels for Microsoft Teams Retention policies for Microsoft Teams Sensitivity labels Setting up alerts for security and compliance in Microsoft Teams Understanding and implementing information barrier policies for Microsoft Teams Planning threat policies for Microsoft Teams Planning data loss prevention policies for Microsoft Teams Summary Practice questions Further reading Chapter 4: Planning and Implementing Governance and Life Cycle Management for Microsoft Teams Technical requirements Planning and managing Teams preview features using Teams update policies Setting up policies to manage the creation of Microsoft 365 Groups Planning policy assignments for users and groups Creating and managing policy packages Configuring classifications, expiration policies, and naming policies for Microsoft 365 Groups and Microsoft Teams Configuring group classification Configuring expiration policies Configuring a naming policy Archiving, restoring, and deleting a team Archiving a team Restoring a team Deleting a team Summary Practice questions Further reading Chapter 5: Configuring and Managing External and Guest Users Technical requirements Configuring guest users and permissions for Microsoft Teams Setting up guest access Adding a guest to a team Configuring meeting, messaging, and calling options for guests in Microsoft Teams Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews Removing a guest from a team Using Azure AD access reviews to review guest access to Azure AD and Microsoft Teams Configuring guest access to Teams from the Azure AD portal Summary Practice questions Further reading Chapter 6: Configuring and Managing Microsoft Teams Devices Technical requirements Managing device settings for Teams devices with configuration profiles Managing configuration profiles Configuring Microsoft Teams for VDI environments Managing device tags Managing device settings and firmware Setting up Microsoft Teams Rooms Summary Practice questions Further reading Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams Chapter 7: Creating and Managing Teams Technical requirements Creating a team Creating a new team from the Microsoft Teams client Creating a team from an existing group Creating a new team from the Microsoft Teams admin center Creating a new team via PowerShell Managing privacy levels for teams Planning and managing org-wide teams Managing users within a team Managing users via the Microsoft Teams admin center Managing users via the Microsoft Teams client app Managing users via PowerShell Configuring dynamic membership Creating a new Microsoft 365 group with dynamic membership and creating a team Creating a new security group with dynamic membership and adding it to a team Modifying a team's existing Microsoft 365 group to have dynamic membership Summary Practice questions Scenario Multiple-choice questions Further reading Chapter 8: Planning and Managing Channels Technical requirements Planning for channel types Creating channels Managing the Microsoft Teams channel settings Channel moderation Channel analytics Creating and managing the Microsoft Teams policies for private channels Managing private channel membership Summary Practice questions Further reading Chapter 9: Managing Chat and Collaboration Experiences Technical requirements Creating and managing messaging policies Creating messaging policies Assigning messaging policies Assigning messaging policies via PowerShell Configuring email integration from Microsoft Teams settings Managing cloud file storage options Choosing an appropriate coexistence mode Choosing your upgrade path Understanding coexistence mode at both the organization and per-user level Setting upgrade options for the whole organization in the Teams admin center Setting upgrade options for individual users in the Teams admin center Summary Practice questions Further reading Chapter 10: Managing Apps for Microsoft Teams Technical requirements Managing org-wide app settings Creating and managing app permission policies Creating and managing app setup policies Adding apps, connectors, tabs, and messaging extensions to a team Customizing the app store Publishing and configuring a custom app to Microsoft Teams Summary Practice questions Scenario Multiple-choice questions References Section 3: Manage Calling and Meetings in Microsoft Teams Chapter 11: Managing Meeting Experiences Technical requirements Configure meeting settings Editing meeting settings with PowerShell Configure and manage meeting policies General Audio and video Recording and transcription Content sharing Participants and guests Meeting policy actions with PowerShell Create and manage conference bridges Create a dedicated, local call-in number Change conference bridge user experience Configure live events settings Support URL Third-party video distribution providers Create and manage live events policies Summary Practice questions Further reading Chapter 12: Managing Phone Numbers Technical requirements Evaluating when to use Calling Plan versus Direct Routing Voice routing policies Planning and configuring emergency calling policies Emergency calling policies Emergency call routing policies Adding, changing, or removing an emergency address for your organization Provisioning and managing organizational phone numbers for users, services, and conferencing bridges Adding numbers via Teams admin center Porting/transferring existing numbers Requesting numbers or transfers in PDF format Assigning, changing, or removing a phone number for a user Assigning phone numbers to users Releasing/deleting a phone number Assigning a phone number to a resource account Summary Practice questions Scenario question set Regular multiple-choice questions Further reading Chapter 13: Managing Phone System for Microsoft Teams Technical requirements Create and manage call park, calling, and caller ID policies Call park policies Calling policies Caller ID policies Manage user voice settings Create, manage, and interpret dial plans Identify potential issues by using the Health Dashboard for Direct Routing Create and manage resource accounts Create and edit a resource account Create a resource account using PowerShell Assigning a phone number to a resource account Assigning/unassigning Direct Routing numbers to resource accounts Deleting a resource account Create and manage call queues Prepare for call queues and auto attendants Call queues Creating a call queue Create and manage auto attendants Creating an auto attendant Summary Practice questions Further reading Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment Technical requirements Monitoring and reporting on voice and meeting quality Call analytics Microsoft Teams Call Quality Dashboard Microsoft Power BI Reporting on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics The Apps usage report PSTN blocked users Monitoring and reporting on the creation and deletion of teams Monitoring and reporting on guest access Managing notifications and alerts rules from the Microsoft Teams admin center Summary Practice questions Further reading Chapter 15: Troubleshooting Audio, Video, and Client Issues Technical requirements Troubleshooting chat and presence issues Identifying, collecting, and interpreting client logs Troubleshooting issues by using call analytics Troubleshooting Microsoft Teams sign-in issues by using Azure AD sign-in logs Identifying potential issues by using Call Quality Dashboard Summary Practice questions Further reading Section 4: Mock Exam and Assessments Chapter 16: Mock Exam Case study (five questions) Offices, group SIPs, and current coexistence modes Devices Voice project Policies and settings Case study questions Multiple-choice questions (20 questions) Chapter 17: Mock Exam Answers Answers and explanations Chapter 18: Assessments Chapter 1 – Planning and Configuring Network Settings for Microsoft Teams Chapter 2 – Identifying Licensing Requirements for Microsoft Teams Chapter 3 – Planning and Configuring Security and Compliance Settings for Microsoft Teams Chapter 4 – Planning and Implementing Governance and Life Cycle Management for Microsoft Teams Chapter 5 – Configuring and Managing External and Guest users Chapter 6 – Configuring and Managing Microsoft Teams Devices Chapter 7 – Creating and managing teams Multiple-choice Chapter 8 – Planning and Managing Channels Chapter 9 – Managing Chat and Collaboration Experiences Chapter 10 – Managing Apps for Microsoft Teams Scenario Multiple-choice Chapter 11 – Managing Meeting Experiences Chapter 12 – Managing Phone Numbers Chapter 13 – Managing Phone System for Microsoft Teams Chapter 14 – Monitoring and Reporting on a Microsoft Teams Environment Chapter 15 – Troubleshooting Audio, Video, and Client Issues Why subscribe? 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