Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition (Exams 220-1101 & 220-1102)

Length: 672 pages
Edition: 7
Language: English
Publisher: McGraw Hill
Publication Date: 2023-01-04
ISBN-10: 1264711093
ISBN-13: 9781264711093
Sales Rank: #2081390 (See Top 100 Books)

Bestselling CompTIA A+ author Mark E. Soper and Series Editor Mike Meyers provide a comprehensive update to this hands-on lab manual that covers the 2022 update to the exams

This practical workbook contains more than 140 labs that challenge you to solve real-world problems by applying key concepts. Thoroughly revised for the 220-1101 and 220-1102 exam objectives, this book maps directly to Mike Meyers’ CompTIA A+™ Guide to Managing and Troubleshooting PCs, Seventh Edition. You will get complete materials lists, setup instructions, and start-to-finish lab scenarios. “Hint” and “Warning” icons guide you through tricky situations, and post-lab questions measure your knowledge.

Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Seventh Edition covers:

Hardware and OS Troubleshooting
Professional Behavior
Windows 10/11 Configuration and Maintenance
macOS and Linux Configuration and Maintenance
CPUs and RAM
BIOS and UEFI Firmware
Motherboards, Expansion Cards, and Ports
Power Supplies and Mass Storage
PC Assembly and Configuration
Users, Groups, and Permissions
Display Technologies
Local Area and Wi-Fi Networking
The Internet
Virtualization
Portable and Mobile Device Configuration and Management
Printers and Peripherals
Computer Security
Operational Procedures

Cover
Title Page
Copyright Page
Dedication
Contents at a Glance
Contents
Acknowledgments
Additional Resources for Teachers
Chapter 1 Safety and Professionalism
    Lab Exercise 1.01: Safeguarding Your IT Future—Becoming a Professional
    Lab Exercise 1.02: Avoiding the Rude Computer Technician Stereotype
    Lab Exercise 1.03: Collecting Information Professionally
    Lab Exercise 1.04: Communicating Effectively
    Lab Exercise 1.05: Integrating Safety into the Workplace
    Lab Exercise 1.06: Taming Electrostatic Discharge
    Lab Exercise 1.07: Understanding the Troubleshooting Methodology
    Lab Analysis Test
    Key Term Quiz
Chapter 2 The Visible Computer
    Lab Exercise 2.01: Exploring the Functions and Components of a PC
    Lab Exercise 2.02: Examining User-Accessible Components
    Lab Exercise 2.03: Recognizing External Connections
    Lab Exercise 2.04: Navigating the Windows 10 Desktop and Tablet Interfaces
    Lab Exercise 2.05: Navigating the Windows 11 Desktop and Tablet Interfaces
    Lab Exercise 2.06: Managing Files and Folders in Windows
    Lab Exercise 2.07: Using the Control Panel in Windows
    Lab Exercise 2.08: Using the Settings App in Windows 10/11
    Lab Exercise 2.09: Getting Familiar with the macOS Interface
    Lab Analysis Test
    Key Term Quiz
Chapter 3 CPUs
    Lab Exercise 3.01: Identifying CPU Characteristics
    Lab Exercise 3.02: Recognizing CPU Sockets
    Lab Exercise 3.03: Cooling Your CPU
    Lab Exercise 3.04: Exploring CPU Specifications with CPU-Z
    Lab Exercise 3.05: Removing and Installing a CPU
    Lab Analysis Test
    Key Term Quiz
Chapter 4 RAM
    Lab Exercise 4.01: Determining the Amount of RAM in a PC
    Lab Exercise 4.02: Identifying Types of RAM
    Lab Exercise 4.03: Removing and Installing RAM
    Lab Exercise 4.04: Exploring RAM Specifications with CPU-Z
    Lab Analysis Test
    Key Term Quiz
Chapter 5 Firmware
    Lab Exercise 5.01: Identifying UEFI/BIOS Firmware
    Lab Exercise 5.02: Accessing BIOS/UEFI Settings via the BIOS/UEFI Settings Program
    Lab Exercise 5.03: Configuring and Clearing BIOS/UEFI Settings Program Passwords
    Lab Exercise 5.04: Configuring BIOS/UEFI Settings
    Lab Analysis Test
    Key Term Quiz
Chapter 6 Motherboards
    Lab Exercise 6.01: Researching New Motherboards
    Lab Exercise 6.02: Identifying Internal Expansion Slots
    Lab Exercise 6.03: Removing Expansion Cards
    Lab Exercise 6.04: Removing a Motherboard
    Lab Exercise 6.05: Identifying Motherboard Features
    Lab Exercise 6.06: Installing a Motherboard
    Lab Exercise 6.07: Installing Expansion Cards
    Lab Exercise 6.08: Exploring Motherboard Features with CPU-Z
    Lab Exercise 6.09: Managing Hardware with Device Manager
    Lab Analysis Test
    Key Term Quiz
Chapter 7 Power Supplies
    Lab Exercise 7.01: Measuring AC Voltage Levels
    Lab Exercise 7.02: Testing Power Supply Output
    Lab Exercise 7.03: Choosing a Power Supply
    Lab Exercise 7.04: Replacing a Power Supply
    Lab Exercise 7.05: Understanding Power Protection
    Lab Analysis Test
    Key Term Quiz
Chapter 8 Mass Storage Technologies
    Lab Exercise 8.01: Installing Serial ATA Hard Drives
    Lab Exercise 8.02: Choosing External Hard Drives
    Lab Exercise 8.03: Comparing SATA Solid-State Drives and Magnetic Hard Drives
    Lab Exercise 8.04: Choosing and Using an M.2 SSD
    Lab Exercise 8.05: Troubleshooting Hard Drive Installations
    Lab Exercise 8.06: Configuring a Hardware RAID
    Lab Analysis Test
    Key Term Quiz
Chapter 9 Implementing Mass Storage
    Lab Exercise 9.01: Creating and Formatting Partitions with Windows Installation Media
    Lab Exercise 9.02: Creating and Formatting Partitions with GParted
    Lab Exercise 9.03: Using Windows Tools to Create and Format Partitions
    Lab Exercise 9.04: Converting Basic Disks to Dynamic Disks with Disk Management
    Lab Exercise 9.05: Implementing Software RAID 0 with Disk Management
    Lab Exercise 9.06: Maintaining and Troubleshooting Hard Drives
    Lab Analysis Test
    Key Term Quiz
Chapter 10 Essential Peripherals
    Lab Exercise 10.01: Troubleshooting and Benchmarking USB
    Lab Exercise 10.02: Disassembling and Cleaning a Keyboard
    Lab Exercise 10.03: Troubleshooting and Adjusting a Pointing Device
    Lab Exercise 10.04: Installing Sound
    Lab Exercise 10.05: Installing Optical Drives
    Lab Analysis Test
    Key Term Quiz
Chapter 11 Installing and Upgrading Operating Systems
    Lab Exercise 11.01: Verifying Operating System Requirements
    Lab Exercise 11.02: Checking Hardware Compatibility with Windows 11
    Lab Exercise 11.03: Performing a Clean Installation of Windows 11
    Lab Exercise 11.04: Upgrading from Windows 10 to Windows 11
    Lab Exercise 11.05: Post-Installation Tasks: Drivers and Updates
    Lab Exercise 11.06: Installing Ubuntu Linux
    Lab Analysis Test
    Key Term Quiz
Chapter 12 Windows Under the Hood
    Lab Exercise 12.01: Editing the Windows Registry
    Lab Exercise 12.02: Using the Task Manager
    Lab Exercise 12.03: Working with Services
    Lab Analysis Test
    Key Term Quiz
Chapter 13 Users, Groups, and Permissions
    Lab Exercise 13.01: Managing Users in Windows
    Lab Exercise 13.02: Defining NTFS Permissions
    Lab Exercise 13.03: Sharing Files and Folders
    Lab Exercise 13.04: Encrypting Important Data
    Lab Exercise 13.05: Configuring User Account Control
    Lab Exercise 13.06: Using BitLocker To Go
    Lab Exercise 13.07: Setting File Permissions in Linux
    Lab Analysis Test
    Key Term Quiz
Chapter 14 Maintaining and Optimizing Operating Systems
    Lab Exercise 14.01: Backing Up and Restoring in Windows 10 and 11
    Lab Exercise 14.02: Using File History in Windows 10 and 11
    Lab Exercise 14.03: Using System Restore
    Lab Exercise 14.04: Managing Updates and Patches in Windows 10 and 11
    Lab Exercise 14.05: Scheduling Maintenance in Windows
    Lab Exercise 14.06: Installing and Removing Applications and Windows Components in Windows
    Lab Exercise 14.07: Backing Up with Time Machine in macOS
    Lab Exercise 14.08: Managing Updates and Patches in macOS
    Lab Analysis Test
    Key Term Quiz
Chapter 15 Working with the Command-Line Interface
    Lab Exercise 15.01: Exploring the Command-Line Interface in Windows
    Lab Exercise 15.02: Exploring the Command-Line Interface in Linux
    Lab Exercise 15.03: Navigating Basic Commands in Windows
    Lab Exercise 15.04: Navigating Basic Commands in Linux
    Lab Analysis Test
    Key Term Quiz
Chapter 16 Troubleshooting Operating Systems
    Lab Exercise 16.01: Examining and Configuring Log Files in Event Viewer
    Lab Exercise 16.02: Troubleshooting in Safe Mode
    Lab Exercise 16.03: Repairing from Windows Installation Media
    Lab Analysis Test
    Key Term Quiz
Chapter 17 Display Technologies
    Lab Exercise 17.01: Installing Video
    Lab Exercise 17.02: Configuring Multiple Displays
    Lab Exercise 17.03: Troubleshooting Video
    Lab Analysis Test
    Key Term Quiz
Chapter 18 Essentials of Networking
    Lab Exercise 18.01: Identifying Local Area Network Hardware
    Lab Exercise 18.02: Evaluating a UTP Cable
    Lab Exercise 18.03: Determining a MAC Address
    Lab Analysis Test
    Key Term Quiz
Chapter 19 Local Area Networking
    Lab Exercise 19.01: Exploring Local Area Network Configuration Options
    Lab Exercise 19.02: Verifying TCP/IP Settings in Windows
    Lab Exercise 19.03: Verifying TCP/IP Settings in Linux
    Lab Exercise 19.04: Verifying TCP/IP Settings in macOS
    Lab Exercise 19.05: Testing Your LAN Connections in Windows, Linux, and macOS
    Lab Exercise 19.06: Sharing Folders in Windows
    Lab Analysis Test
    Key Term Quiz
Chapter 20 Wireless Networking
    Lab Exercise 20.01: Setting Up a Wireless Network
    Lab Exercise 20.02: Configuring and Securing a Wireless Network
    Lab Exercise 20.03: Troubleshooting Wireless Connectivity in Windows
    Lab Exercise 20.04: Resetting a Wireless Router
    Lab Analysis Test
    Key Term Quiz
Chapter 21 The Internet
    Lab Exercise 21.01: Assessing Current Internet Connectivity
    Lab Exercise 21.02: Evaluating Internet Connection Choices
    Lab Exercise 21.03: Working with Firewalls and Ports
    Lab Analysis Test
    Key Term Quiz
Chapter 22 Virtualization
    Lab Exercise 22.01: Identifying Virtualization Technologies
    Lab Exercise 22.02: Installing and Using VirtualBox
    Lab Exercise 22.03: Installing and Using Hyper-V
    Lab Analysis Test
    Key Term Quiz
Chapter 23 Portable Computing
    Lab Exercise 23.01: Researching Laptop Upgrade Paths
    Lab Exercise 23.02: Replacing and Upgrading RAM
    Lab Exercise 23.03: Replacing and Upgrading SATA Mass Storage
    Lab Exercise 23.04: Installing an M.2 SSD
    Lab Exercise 23.05: Adjusting Power Management to Optimize Battery Life in Windows 10
    Lab Exercise 23.06: Adjusting Power Management to Optimize Battery Life in Windows 11
    Lab Exercise 23.07: Browsing the Latest Portable PCs
    Lab Analysis Test
    Key Term Quiz
Chapter 24 Understanding Mobile Devices
    Lab Exercise 24.01: Comparing Mobile Device Platforms
    Lab Exercise 24.02: Installing Mobile Applications
    Lab Exercise 24.03: Setting Up E-mail on a Mobile Device
    Lab Exercise 24.04: Using Wi-Fi and Bluetooth on a Mobile Device
    Lab Exercise 24.05: Researching Chargers and Charging Ports
    Lab Exercise 24.06: Researching Wearables
    Lab Analysis Test
    Key Term Quiz
Chapter 25 Maintaining and Securing Mobile Devices
    Lab Exercise 25.01: Configuring Mobile Device Security
    Lab Exercise 25.02: Installing Updates
    Lab Exercise 25.03: Backing Up and Resetting a Mobile Device
    Lab Analysis Test
    Key Term Quiz
Chapter 26 Printers and Multifunction Devices
    Lab Exercise 26.01: Examining Types of Printers
    Lab Exercise 26.02: Installing a Printer in Windows
    Lab Exercise 26.03: Supporting a Multifunction Device
    Lab Exercise 26.04: Maintaining and Troubleshooting Printers
    Lab Analysis Test
    Key Term Quiz
Chapter 27 Securing Computers
    Lab Exercise 27.01: Configuring Local Policies
    Lab Exercise 27.02: Reviewing Security Events
    Lab Exercise 27.03: Removing Malware from a Computer
    Lab Exercise 27.04: Researching Missing Security Fixes with Belarc Advisor
    Lab Analysis Test
    Key Term Quiz
Chapter 28 Operational Procedures
    Lab Exercise 28.01: Diagramming a Network
    Lab Exercise 28.02: Evaluating Power Distribution and Protection Hardware
    Lab Exercise 28.03: Comparing Backup Methods
    Lab Exercise 28.04: Creating a Password Reset Disk
    Lab Analysis Test
    Key Term Quiz
Index