Microsoft Office 365: In Practice, 2021 Edition
- Length: 1360 pages
- Edition: 1
- Language: English
- Publisher: McGraw Hill
- Publication Date: 2022-03-10
- ISBN-10: 1266773150
- ISBN-13: 9781266773150
- Sales Rank: #538956 (See Top 100 Books)
With the introduction of Microsoft 365, Office 2021, and Windows 11, Microsoft makes a fundamental shift from “Office for Us” to “Microsoft with Others.” This change increases the emphasis on collaboration, accessibility of information, and use and display of information and data.
Author Randy Nordell utilizes the TIP Approach which promotes the transferability of skills from learning and practice to personal, educational, and professional use.
- Topic: Chapter text describes the application feature including where and why it is used.
- Instruction: How To’s provide step-by-step transferable instructions and serve as a reference guide.
- Practice: Pause & Practice projects within each chapter and end-of-chapter projects (Guided, Independent, Advanced, and Challenge) provide a variety of practice to reinforce learning.
SIMnet for Office 2021 redefines student learning at its core with ease-of-use simple navigation, personalized, lifelong access while being committed to measurable results.
Cover Title Copyright Dedication Brief Contents Contents About the Authors Preface Instructor Walkthrough Acknowledgments INTRO CHAPTER: WINDOWS, OFFICE, AND FILE MANAGEMENT Chapter Overview Student Learning Outcomes (SLOs) Case Study SLO Intro.1—Using Windows Windows 10 & 11 Microsoft 365 and Your Microsoft Account Windows Desktop and Taskbar Start Menu Add Apps Customize the Start Menu Customize the Taskbar File Explorer OneDrive OneDrive Online Search Task View and Virtual Desktops Settings SLO Intro.2—Using Microsoft Office Office 365 and Office 2021 Office 365 Products, Versions, and Update Channels Premium Office Apps, Office Online, and Office Mobile Apps Open an Office Desktop Application Office Start Page Backstage View Microsoft Search Mouse and Pointers Touch Mode and Touch-Screen Gestures SLO Intro.3—Creating, Saving, Closing, and Opening Office Files Create a New File Save a File AutoSave Create a New Folder When Saving a File Save As a Different File Name Office File Types Close a File Open an Existing File Pause & Practice: Intro-1 SLO Intro.4—Working with Files File Views Change Display Size Manage Multiple Open Files and Windows Snap Assist SLO Intro.5—Printing, Sharing, and Customizing Files Print a File Export as a PDF File Document Properties Share a File Program Options SLO Intro.6—Using the Ribbon, Tabs, and Quick Access Toolbar The Ribbon, Tabs, and Groups Ribbon Display Options Buttons, Drop-Down Lists, and Galleries Dialog Boxes, Task Panes, and Launchers ScreenTips Radio Buttons, Check Boxes, and Text Boxes Quick Access Toolbar Customize the Quick Access Toolbar SLO Intro.7—Using Context Menus, the Mini Toolbar, and Keyboard Shortcuts Context Menu Mini Toolbar Keyboard Shortcuts Function Keys on a Laptop Pause & Practice: Intro-2 SLO Intro.8—Organizing and Customizing Folders and Files Customize File Explorer Create a Folder Move and Copy Files and Folders Rename Files and Folders Delete Files and Folders Create a Zipped (Compressed) Folder Extract a Zipped (Compressed) Folder Pause & Practice: Intro-3 Chapter Summary Check for Understanding Using Microsoft Windows and Office Guided Project Intro-1 Guided Project Intro-2 Independent Project Intro-3 Independent Project Intro-4 Challenge Project Intro-5 Challenge Project Intro-6 OUTLOOK CHAPTER 1: OUTLOOK OVERVIEW AND EMAIL BASICS Chapter Overview Student Learning Outcomes (SLOs) Case Study 1.1—Working with Outlook Email Calendar Contacts Tasks Notes Journal 1.2—Navigating Outlook Outlook Today Outlook Panes The Ribbon, Tabs, and Dialog Boxes Views Folder List Search 1.3—Understanding Outlook Environments Outlook as a Stand-Alone Program Outlook in an Exchange Environment 1.4—Adding an Email Account in Outlook Types of Email Accounts Add an Email Account Pause & Practice 1-1: Adding an Email Account 1.5—Creating, Sending, and Receiving Email Create New Email Select Recipients Cc and Bcc Subject Line and Body Format Text Send an Email Save an Email Draft Open an Email Reply, Reply All, and Forward Save an Email in a Windows Folder Print an Email Recall an Email Message Resend an Email Message Pause & Practice 1-2: Use Outlook to Send, Receive, and Print Email Messages 1.6—Handling Attachments Attach a File Preview an Attachment Open and Save Attachments Forward an Email as an Attachment Attach Other Outlook Items 1.7—Understanding Arrangement and Icons Email Arrangement Read/Unread Email Mark as Read/Unread Replied to and Forwarded Attachment Flag Importance Reminder Category 1.8—Cleaning Up Your Inbox Delete an Email Deleted Items Folder Clean Up and Ignore Empty Deleted Items Pause & Practice 1-3: Use Attachments and Delete Email Messages Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 2: EMAIL SPECIAL FEATURES Chapter Overview Student Learning Outcomes (SLOs) Case Study 2.1—Understanding Email Formats Plain Text Hypertext Markup Language Outlook Rich Text Format Set Default and Change Message Format 2.2—Using Intelligent Technology Text Prediction Suggested Replies Translate Read Aloud 2.3—Using Message Options Properties Dialog Box Importance Sensitivity Security Delivery and Read Receipts Delivery Options Follow Up Flag Flag for Recipients Permission Pause & Practice 2-1: Sending and Receiving Messages Using Message Options 2.4—Using Categories Customize a Category Assign a Category View by Categories Set a Quick Click Category 2.5—Using Follow Up Flags Apply a Follow Up Flag Create a Custom Follow Up Flag Set a Quick Click Follow Up Flag View To-Do Items Mark a Flagged Item as Complete Pause & Practice 2-2: Organize Messages with Categories and Apply FollowUp Flags 2.6—Using Voting Buttons and Polls Preset Voting Buttons Custom Voting Buttons Respond Using Voting Buttons Track Voting Responses Create Polls Vote Using Polls View Poll Results Pause & Practice 2-3: Using Voting Buttons 2.7—Customizing Your Email Create a Signature Set a Default Signature Manually Insert a Signature Themes Set the Default Theme and Font Create and Use Templates Desktop Alerts Pause & Practice 2-4: Create and Apply a Signature Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 3: CONTACTS Chapter Overview Student Learning Outcomes (SLOs) Case Study 3.1—Understanding Contacts Database Terminology Contacts versus Global Address List 3.2—Creating Contacts Create a New Contact Create a New Contact from the Same Company Create a Contact from a Received Email Create a Contact from an Electronic Business Card Add a Contact from the Global Address List Duplicate Contacts Pause & Practice 3-1: Create and Send Contacts 3.3—Editing a Contact Record Change a Field Name Add an Address Add Multiple Email Addresses Insert a Picture Use the Map It Feature Delete a Contact 3.4—Using and Modifying Views in Contacts Contact Views Sort Contacts Modify a View Pause & Practice 3-2: Edit a Contact Record to Include a Picture, Mailing Address, and Secondary Email Address 3.5—Using Contacts and Contact Groups Send an Email to a Contact Forward a Contact as a Business Card Create a Contact Group Send an Email to a Contact Group Modify a Contact Group Update a Contact Group Pause & Practice 3-3: Create and Edit Contact Groups 3.6—Using Groups Create a Group Start a Conversation in a Group Replying to a Group Edit a Group Pause & Practice 3-4: Create, Edit, and Send Messages to a Group Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 4: CALENDAR Chapter Overview Student Learning Outcomes (SLOs) Case Study 4.1—Understanding Calendar Items Appointments Events Meeting Requests 4.2—Navigating the Calendar Views Day View Week View Month View Schedule View Other Views 4.3—Creating and Editing Calendar Items Create an Appointment Create an Event Reminders Move and Copy Calendar Items Recurring Appointments and Events Delete a Calendar Item Create a Calendar Item from an Email Pause & Practice 4-1: Create Appointments and Events 4.4—Creating and Using Meeting Requests Create and Send a Meeting Request Respond to a Meeting Request Propose a New Time for a Meeting Request Track Meeting Request Respondents Change and Update a Meeting Request Cancel a Scheduled Meeting Pause & Practice 4-2: Updating Meeting Requests and Proposing New Times 4.5—Working with Group Calendars Accessing the Group Calendar Add Group Meetings to Your Calendar Pause & Practice 4-3: Creating and Updating Meeting Requests on Group Calendars Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 5: TASKS, TO-DO ITEMS, AND USER INTERFACE Chapter Overview Student Learning Outcomes (SLOs) Case Study 5.1—Understanding Tasks and To-Do Items Tasks Task List Flagged Items To-Do List To-Do Bar 5.2—Creating and Using Tasks Create a New Task Edit a Task Attach a File or an Outlook Item Mark a Task as Complete Recurring Task Create a Task from an Email Create a Task from a Calendar Item Pause & Practice 5-1: Create Tasks 5.3—Viewing Tasks and To-Do Items Task Views Reading Pane Tasks in Calendar Views Customize the To-Do Bar 5.4—Managing Tasks Assign a Task Accept a Task Request Task Icons Update a Task and Send a Status Report Complete a Task Task Options Pause & Practice 5-2: Assign, Accept, Update, and Complete Tasks 5.5—Customize the User Interface in Outlook Outlook Today Navigation Bar Options Favorites Folders Customize the Quick Access Toolbar Optimize Space for Touch Displays Sort and Arrange Items Customize the Reminders Window Add Columns and Use the Field Chooser Show in Groups Customize Views Create a Custom View Dark Mode Pause & Practice 5-3: Customize Outlook Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 6: FOLDERS, RULES, QUICK STEPS, AND SEARCH FOLDERS Chapter Overview Student Learning Outcomes (SLOs) Case Study 6.1—Using Folders Create a Folder Move a Folder Delete a Folder Use the Folders List Pause & Practice 6-1: Create and Use Folders 6.2—Creating and Using Rules Create a Rule Create an Advanced Rule Modify a Rule Delete or Turn On/Off a Rule Run a Rule Rearrange Rules Pause & Practice 6-2: Create and Run Rules 6.3—Customize and Use Quick Steps Modify an Existing Quick Step Create a New Quick Step Manage Quick Steps Pause & Practice 6-3: Create and use Quick Steps 6.4—Using Search Folders Create a New Search Folder Customize a Search Folder Delete a Search Folder Pause & Practice 6-4:Utilize Search Folders to Find Information Quickly Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 7: MULTIPLE EMAIL ACCOUNTS, ADVANCED EMAIL OPTIONS, RSS FEEDS, AND SEARCH Chapter Overview Student Learning Outcomes (SLOs) Case Study 7.1—Connect and Use Multiple Email Accounts in Outlook Auto Account Setup Troubleshoot Email Problems 7.2—Managing Multiple Email Accounts Set the Default Account Send Email through a Different Account Change the Email Delivery Folder Create Folders and Use Rules Outlook on the web Pause & Practice 7-1: Add a Secondary Email Address to Outlook and Set the Default Account 7.3—Customizing Email Options Email Options Compose Messages Outlook Panes Message Arrival Conversation Clean Up Replies and Forwards Save Messages Send Messages MailTips (Available on Exchange Servers) Tracking Options Message Format and Other Automatic Replies (Out of Office) Junk Email Options » Safe and Blocked Senders and Recipients » Retrieving Email That Is Marked as Junk 7.4—Using RSS Feeds Subscribe to an RSS Feed Manage RSS Feeds Forward an RSS Feed Unsubscribe from an RSS Feed Pause & Practice 7-2: Subscribe to and Manage RSS Feeds 7.5—Searching for Outlook Items Search Search Options Advanced Find Pause & Practice 7-3: Search for Messages Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 8: ADVANCED CONTACTS Chapter Overview Student Learning Outcomes (SLOs) Case Study 8.1—Managing Contacts Change the Default Address Book Create a Contacts Folder Categorize Contacts Update Contacts Customize Contact Options Pause & Practice 8-1: Work with Partners to Create a Contact Folder 8.2—Using Business Cards Send an Electronic Business Card Include Your Business Card in a Signature Customize Your Business Card Pause & Practice 8-2: Modify Your Business Card to Improve Its Appearance 8.3—Importing and Exporting Contact Information Import Contacts Export Contacts Export an Outlook Data File Import an Outlook Data File Pause & Practice 8-3: Export Your Contacts 8.4—Using Contacts with Other Office Programs Use Contacts to Create Mailing Labels in Word Pause & Practice 8-4: Create Mailing Labels Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 9: ADVANCED CALENDARS AND SHARING Chapter Overview Student Learning Outcomes (SLOs) Case Study 9.1—Using Multiple Calendars Create a New Calendar View Multiple Calendars 9.2—Customizing the Calendar Using Calendar Options Work Time Options Calendar Options Display Options Time Zones Scheduling Assistant Automatic Accept or Decline Weather 9.3—Printing and Sharing an Outlook Calendar Print an Outlook Calendar Forward an Appointment Share a Calendar Send a Calendar via Email Share a Microsoft Account Calendar View a Shared Microsoft Account Calendar Pause & Practice 9-1: Create a Calendar and Forward Appointments 9.4—Using Advanced Calendar Features Categorize Calendar Items Attach Items to a Calendar Item Private Calendar Items Recurring Meetings Scheduling Assistant AutoPick a Meeting Time Pause & Practice 9-2: Categorize Appointments and Attach Items 9.5—Sharing Your Outlook with Others Delegates and Permissions Assign a Delegate Open Another Outlook User’s Folders Create Outlook Items as a Delegate Remove a Delegate Pause & Practice 9-3: Adding Delegates, Restricting Permissions, and Removing Delegates Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) CHAPTER 10: NOTE, JOURNAL, SHORTCUTS, ARCHIVING, AND SECURITY Chapter Overview Student Learning Outcomes (SLOs) Case Study 10.1—Using Notes Create a Note Edit a Note Categorize Notes Note Views Forward a Note 10.2—Using the Journal Record a Journal Entry Journal Views 10.3—Using Shortcuts Create a New Shortcut Create a New Shortcut Group Edit a Shortcut or Shortcut Group Pause & Practice 10-1: Create and Use Notes, Journal Entries, and Shortcuts 10.4—Storing Outlook Items in Archive Folders AutoArchive Settings Custom AutoArchive Settings Running AutoArchive and Archive 10.5—Customizing Security Settings Outlook Trust Center » Trusted Publishers » Privacy Options » Form-based Sign-in » Email Security » Attachment Handling » Automatic Download » Macro Settings » Programmatic Access Add-Ins Digital Signatures Pause & Practice 10-2: Set up and use a Digital ID 10.6—Optimizing your Work Schedule with Viva Insights Viva Insights in Outlook 10.7—Understanding the Difference between Outlook on the Web and Outlook 365 Online Outlook on the Web Outlook 365 Online Pause & Practice 10-3: Setting lunch hours and delaying delivery of messages Chapter Summary Check for Understanding Using Microsoft Outlook Guided Projects (3) Independent Projects (3) Challenge Projects (3) APPENDICES Appendix A: Setting Up Outlook for an On-site or Online Classroom Environment Appendix B: Outlook Shortcuts Appendix C: Outlook Quick Reference Guide Appendix D: Exchange Server versus Stand-Alone Usage Appendix E: Quick Tips and Troubleshooting GLOSSARY INDEX
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