Managing Microsoft Teams: MS-700 Exam Guide

Length: 452 pages
Edition: 1
Language: English
Publisher: Packt Publishing
Publication Date: 2021-02-12
ISBN-10: 1801071004
ISBN-13: 9781801071000
Sales Rank: #731764 (See Top 100 Books)

Discover how to plan a Microsoft Teams deployment within a business environment and manage Teams administrative functions on a day-to-day basis

Key Features

Plan and design your Microsoft Teams deployment
Prepare, deploy, and manage policies for Microsoft Teams and for apps within Teams
Pass the MS-700 exam and achieve certification with the help of self-assessment questions and a mock exam

Book Description

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You’ll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam.

The book starts by taking you through planning and design, where you’ll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you’ll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies.

By the end of this book, you’ll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.

What you will learn

Explore Security & Compliance configuration options for Teams features
Manage meetings, calls, and chat features within Microsoft Teams
Find out how to manage phone numbers, systems, and settings in Teams
Manage individual team settings, membership, and guest access
Create policies for Microsoft Teams apps and features
Deploy access reviews and dynamic team membership

Who this book is for

This Microsoft Teams book is for IT professionals who want to achieve Microsoft 365 Certified: Teams Administrator Associate certification. Familiarity with the principles of establishing and administering the core features and services within a Microsoft 365 tenant and a basic understanding of Microsoft Teams features are required before getting started with the book. Prior knowledge of other Microsoft 365 workloads such as Security & Compliance will also be beneficial.

Planning Your Migration to Microsoft Teams
Assessing Your Network Readiness for a Microsoft Teams Deployment
Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
Configuring Guest Access in Microsoft Teams
Managing the Security and Compliance Settings in Microsoft Teams
Managing Endpoint Devices in Microsoft Teams
Monitoring Usage within Microsoft Teams
Managing Collaboration and Chat within Microsoft Teams
Managing Meetings and Live Events in Microsoft Teams
Managing Phone Numbers in Microsoft Teams
Managing Phone System in Microsoft Teams
Creating and Managing Teams
Managing Team Membership Settings
Creating App Policies within Microsoft Teams
Mock Exam
Mock Exam Answers
Assessments

Managing Microsoft Teams: MS-700 Exam Guide
Foreword
Contributors
About the authors
About the reviewers
Packt is searching for authors like you
Preface
    Who this book is for
    What this book covers
    To get the most out of this book
    Download the color images
    Conventions used
    Get in touch
    Reviews
Section 1: Planning and Designing Your Microsoft Teams Deployment
Chapter 1: Planning Your Migration to Microsoft Teams
    Technical requirements
    Planning an upgrade path and coexistence mode from Skype for Business
        Choosing your upgrade path
    Understanding coexistence mode at both the organization and per-user level
        Setting the upgrade options for the whole organization in the Teams admin center
        Setting the upgrade options for individual users in the Teams admin center
    Configuring the Meeting Migration Service to migrate Skype for Business meetings to Teams
        Manually migrating meetings to Teams using PowerShell
    Setting the Microsoft Teams upgrade notifications and default apps while in coexistence mode
    Summary
    Questions
    Further reading
Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment
    Technical requirements
    Understanding the required network bandwidth for Microsoft Teams meetings and live events
    Using the Teams Network Planner and Network Testing Companion to assess readiness and determine your network requirements
        Using Network Planner
        Using the Network Testing Companion
    Configuring network ports and protocols to be used by the Teams client application
        Opening media ports
        Creating DNS required to federate with Skype for Business
    Optimizing your Teams media configuration using QoS
        When should you implement QoS?
        Configuring QoS for Microsoft Teams
        Configuring the Group Policy objects
    Summary
    Questions
    Further reading
Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
    Technical requirements
    Using templates to create teams
        Teams pre-built templates
        Creating a custom template for a team
        Teams template capabilities
    Setting up policies to manage the creation of Microsoft 365 groups
    Configuring classifications, expiration policies, and naming policies for Microsoft 365 groups and Microsoft Teams
        Configuring group classification
        Configuring expiration policies
        Configuring a naming policy
    Archiving, restoring, and deleting a team
        Archiving a team
        Restoring a team
        Deleting a team
    Summary
    Practice questions
    Further reading
Chapter 4: Configuring Guest Access in Microsoft Teams
    Technical requirements
    Configuring guest users and permissions for Microsoft Teams
        Setting up guest access
        Adding a guest to a team
    Configuring the meeting, messaging, and calling options for guests in Microsoft Teams 
    Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews 
        Removing a guest from a team
        Using Azure AD access reviews to review guest access to Azure AD and Microsoft Teams
    Configuring guest access from the Azure AD portal
    Summary
    Questions
    Further reading
Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams
    Technical requirements
    Understanding and assigning the Teams admin roles
        Assigning Teams admin roles to users
    Managing retention and sensitivity policies for Microsoft Teams
        Retention policies for Microsoft Teams
        Sensitivity labels
    Setting up alerts for security and compliance in Microsoft Teams
    Understanding and implementing information barrier policies for Microsoft Teams
    Understanding the security reports available within Microsoft Teams
    Summary
    Questions
    Further reading
Chapter 6: Managing Endpoint Devices in Microsoft Teams
    Technical requirements
    Deploying Teams clients to devices
        Windows
        Virtual desktops
        macOS
        Mobile devices
    Managing device settings
        Managing Teams Rooms devices
        Managing Teams phones, collaboration bars, and Teams displays
    Managing configuration profiles
    Setting up Microsoft Teams Rooms
        Configuring a Microsoft Teams Rooms console device
    Summary
    Practice questions
    Further reading
Chapter 7: Monitoring Usage within Microsoft Teams
    Technical requirements
    Viewing and understanding Teams usage reports
        Apps usage report
        PSTN blocked users
    Viewing and understanding Microsoft 365 usage reports
    Optimizing call quality per user with call analytics
    Using the Call Quality Dashboard
    Detecting call quality issues with Power BI
    Summary
    Questions
    Further reading
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
Chapter 8: Managing Collaboration and Chat within Microsoft Teams
    Technical requirements
    Configuring messaging policies 
        Creating messaging policies
        Assigning messaging policies
        Assigning messaging policies via PowerShell
    Managing external access and setting external access options for SharePoint and OneDrive 
        Configuring external access settings in Microsoft Teams
        Configure external access for SharePoint and OneDrive for Business
    Managing Teams' channels and private channel creation 
        Managing channels for a team
        Managing private channel creation policies
    Managing Email integration in Teams 
    Managing cloud file storage settings 
    Summary
    Questions
    Further reading
Chapter 9: Managing Meetings and Live Events in Microsoft Teams
    Technical requirements
    Configuring Teams meeting settings 
        Editing meeting settings with PowerShell
    Configuring Teams meeting policies 
        General
        Audio & video
        Content sharing
        Participants & guests
        Meeting policy actions with PowerShell
    Configuring Teams live events settings 
        Support URL
        Third-party video distribution providers
    Configuring Teams live events policies 
    Configuring conference bridge settings 
        Creating a dedicated, local call-in number
        Changing the conference bridge user experience
    Summary
    Questions
    Further reading
Chapter 10: Managing Phone Numbers in Microsoft Teams
    Technical requirements
    Choosing a PSTN connectivity solution 
        Voice routing policies
    Ordering phone numbers
        Adding numbers via the Teams admin center
        Porting/transferring existing numbers
        Requesting numbers or transfers by PDF form
    Managing service numbers 
    Configuring emergency addresses for your organization 
    Managing phone numbers for users 
        Assigning phone numbers to users
        Releasing/deleting a phone number
    Configuring voice settings for users 
        Dial plans
    Configuring emergency calling 
        Emergency calling policies
        Emergency call routing policies
    Summary
    Questions
        Question set 2
    Further reading
Chapter 11: Managing Phone System in Microsoft Teams
    Technical requirements
    Managing resource accounts 
        Creating and editing a resource account
        Creating a resource account using PowerShell
        Assigning a phone number to a resource account
        Assigning/unassigning Direct Routing numbers to/from resource accounts
        Deleting a resource account
    Creating and managing call queues 
        Preparing to create and manage call queues and auto attendants
        Call queues
        Creating a call queue
    Creating and managing auto attendants 
        Creating an auto attendant
    Managing call park, calling, and caller ID policies 
        Call park policies
        Calling policies
        Caller ID policies
    Understanding and accessing the Health Dashboard for Direct Routing 
    Summary
    Questions
    Further reading
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
Chapter 12: Creating and Managing Teams
    Technical requirements
    Creating a team 
        Creating a new team from the Microsoft Teams client
        Creating a new team from the Microsoft Teams admin center
        Creating a new team via PowerShell
    Creating a team from an existing M365 group 
    Managing the privacy settings for a team 
    Managing organization-wide teams 
    Summary
    Questions
    Further reading
Chapter 13: Managing Team Membership Settings
    Technical requirements
    Managing users within a team 
        Managing users via the Microsoft Teams admin center
        Managing users via the Microsoft Teams client app
        Managing users via PowerShell
    Configuring dynamic team membership
        Creating a new Microsoft 365 group with dynamic membership and creating a team
        Creating a new security group with dynamic membership and adding it to a team
        Modifying a team's existing Microsoft 365 group to have dynamic membership
        Upgrading distribution lists to Microsoft 365 groups for membership
    Using access reviews to validate team membership 
        Onboarding to utilize access reviews
        Creating an access review for team/group membership validation
    Summary
    Questions
        Question set 1
        Question set 2
    Further reading
Chapter 14: Creating App Policies within Microsoft Teams
    Technical requirements
    Setting up and managing app permission policies  
    Setting up and managing app setup policies 
    Summary
    Questions
        Question set 1
        Question set 2
    Further reading
Section 4: Mock Exams and Assessments
Chapter 15: Mock Exam
    Case study (five questions)
        Offices, group SIPs, and current coexistence modes
        Devices
        Voice project
        Policies and settings
        Case study questions
    Multiple-choice questions (20 questions)
Chapter 16: Mock Exam Answers
    Answers and explanations
Chapter 17: Assessments
    Chapter 1 – Planning Your Migration to Microsoft Teams
    Chapter 2 – Assessing Your Network Readiness for a Microsoft Teams Deployment
    Chapter 3 – Planning and Implementing Governance and Life Cycle Settings within Microsoft Teams
    Chapter 4 – Configuring Guest Access in Microsoft Teams
    Chapter 5 – Managing the Security and Compliance Settings for Microsoft Teams
    Chapter 6 – Managing Endpoint Devices in Microsoft Teams
    Chapter 7 – Monitoring Usage within Microsoft Teams
    Chapter 8 – Managing Collaboration and Chat within Microsoft Teams
    Chapter 9 – Managing Meetings and Live Events in Microsoft Teams
    Chapter 10 – Managing Phone Numbers in Microsoft Teams
        Question set 1
        Question set 2
    Chapter 11 – Managing Phone Systems in Microsoft Teams
    Chapter 12 – Creating and Managing Teams
    Chapter 13 – Managing Team Membership Settings
        Question set 1
        Question set 2
    Chapter 14 – Creating App Policies within Microsoft Teams
        Question set 1
        Question set 2
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