Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices, 3rd Edition

Managing Apple Devices, Third Edition will enable you to create an effective plan for deploying and maintaining groups of Apple devices using iOS 9 and OS X El Capitan in your organization. This all-in-one resource teaches a wide variety of Apple management technologies; explains the theory behind the tools; and provides practical, hand-on exercises to get you up and running with the tools. You will be introduced to Apple management technologies including Mobile Device Management, the Volume Purchase Program, and the Device Enrollment Program. For example, not only will you learn how to use Profile Manager—Apple’s implementation of Mobile Device Management—but you will also learn about the ideas behind profile management and how to make configuration easier for both administrators and users while maintaining a highly secure environment.

The exercises contained within this guide are designed to let you explore and learn the tools provided by Apple for deploying and managing iOS 9 and OS X El Capitan systems. They start with verification of access to necessary services, move on to the configuration of those services, and finally test the results of those services on client devices.

Each lesson builds on previous topics and is designed to give technical coordinators and system administrators the skills, tools, and knowledge to deploy and maintain Apple devices by:

• Providing knowledge of how Apple deployment technologies work
• Showing how to use specific deployment tools
• Explaining deployment procedures and best practices
• Offering practical exercises step-by-step solutions available

Table of Contents

Lesson 1 About This Guide
Lesson 2 Apple Management Concepts
Lesson 3 Infrastructure Considerations
Lesson 4 OS X Server 5 on El Capitan
Lesson 5 Caching Service
Lesson 6 Configuration and Profiles
Lesson 7 Mobile Device Management
Lesson 8 Out-of-the-Box Management via Apple Programs for Device Enrollment
Lesson 9 Activation Lock Management
Lesson 10 VPP-Managed Apps and Books
Lesson 11 In-House Apps and Books
Lesson 12 Apple Configurator 2: Planning and Setup
Lesson 13 Apple Configurator 2: Preparing, Configuring, and Managing iOS Devices
Lesson 14 Apple Configurator 2: App and Document Management
Lesson 15 User Data and Services
Lesson 16 Managing Access
Lesson 17 Develop a Management Plan