ITIL 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, 2nd Edition

Length: 224 pages
Edition: 2
Language: English
Publisher: IT Governance Publishing
Publication Date: 2020-04-28
ISBN-10: 1787782182
ISBN-13: 9781787782181
Sales Rank: #139704 (See Top 100 Books)

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.