Implementing Effective IT Governance and IT Management

In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This new title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today.

Table of Contents

Part I Leadership, People, Organization and Strategy
Chapter 1 Introduction To IT/Business Alignment, Planning, Execution and Governance
Chapter 2 Overview of Integrated IT Governance and Management Framework and Selection of Current and Emerging Best Practice Frameworks, Standards and Guidelines
Chapter 3 Business/IT Alignment, Strategic Planning and Portfolio Investment Management Excellence (Demand Management)
Chapter 4 Principles for Managing Successful Organizational Change, Prerequisites for World Class Leadership and Developing High Performance Teams

Part II IT Governance, the Major Component Processes and Enabling Technologies
Chapter 5 Program and Project Management Excellence (Execution Management)
Chapter 6 IT Service Management (ITSM) Excellence (Execution Management)
Chapter 7 Strategic Sourcing, Outsourcing and Vendor Management Excellence
Chapter 8 Performance Management, Metrics, Management Controls, Cobit®, Risk Management, Business Continuity and Enabling Technology Excellence
Chapter 9 Cloud Computing, Data Management and Governance Issues, Opportunities, Considerations and Approaches
Chapter 10 Summary, Lessons Learned, Critical Success Factors & Future Challenges

Appendix A Glossary
Appendix B References, alphabetical
Appendix C References – Topic List
Appendix D Managing Accelerating Change and Transformation Framework