Emotional Intelligence For Dummies, 2nd Edition
- Length: 352 pages
- Edition: 2
- Language: English
- Publisher: For Dummies
- Publication Date: 2023-04-11
- ISBN-10: 1119988152
- ISBN-13: 9781119988151
- Sales Rank: #2595076 (See Top 100 Books)
Emotional Intelligence For Dummies explains how readers can take control of their emotions, rather than letting their emotions control them. Readers will also discover how to develop their emotional intelligence to further their relationships with others, in the workplace and at home. Emotional awareness is a critical skill for career success; Dr. Stein provides readers with practical exercises that will help them develop this skill and achieve their goals. He also provides readers with valuable insights into how emotional intelligence can be applied to raising children and teenagers and realizing personal happiness. Full of lively anecdotes and practical advice, Emotional Intelligence For Dummies is the ideal book for anyone who wants to get smart about their feelings and reach the next level at work and at home.
Title Page Copyright Page Table of Contents Introduction About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go from Here Part 1 There’s a New Kind of Intelligence in Town Chapter 1 Feeling Smart Defining Emotional Intelligence Getting a Handle on Your Emotions Understanding the Emotions of Others Influencing a person’s emotions Following the Golden Rule Applying Emotional Intelligence at Work The benefits of emotional intelligence at work The advantages of an emotionally intelligent workplace Pursuing Successful Family Interactions Chapter 2 Assessing Your Emotional Intelligence Measuring Emotional Intelligence Feeling, Thinking, and Behaving Like an Emotionally Intelligent Person Feeling like an emotionally intelligent person Thinking like an emotionally intelligent person Behaving like an emotionally intelligent person Recognizing an Emotionally Unintelligent Person Chapter 3 Finding Happiness Defining Happiness Understanding the Benefits of Being Happy Exercise and the road to happiness Changing your emotions Addressing problems by using optimism Knowing your strengths and weaknesses Finding Authentic Happiness Part 2 The Essentials of Emotional Intelligence Chapter 4 Investigating the Science Behind Emotional Intelligence Understanding the Difference between Emotional and Cognitive Knowing How Your Emotions Affect You Making the Case for Emotional Intelligence Understanding how EQ tests work The EQ-i The EQ The MSCEIT Understanding how EQ tests work compared to personality tests Differentiating Personality from Emotional Skills Tracking personality across the life span Changing your emotional intelligence Chapter 5 Becoming More Aware of Your Emotions Defining Feeling, Emotion, and Mood Identifying Your Emotions Digging Deeper into Your Emotions Interpreting behaviors Examining self-destructive behaviors Understanding body language Identifying anger Recognizing fear or anxiety Sensing sadness Seeing embarrassment Spotting surprise Knowing happiness Reading your emotions through other people Changing Negative Emotions Recognizing negative emotions Using the ABCDE theory of emotions Chapter 6 Managing Your Emotions Okay, I Feel Sad, Mad, or Bad — Now What? Using cognitive restructuring Methods of distraction Relaxation, meditation, and similar activities Progressive relaxation Diaphragmatic or belly breathing Acupressure Purposeful distraction How mindfulness works Visualizing what you want Distraction Performance Working Your Way Out of a Bad Situation Short-term approaches Long-term solutions Changing Your Emotions for the Better Recognizing the importance of practice Developing a positive psychology Chapter 7 Understanding Empathy Knowing the Difference between Empathy and Sympathy Beginning with you, not I Knowing why the difference is important Reading Other People’s Emotions Walking in the other person’s shoes Starting with what they say Understanding what their faces tell you Decoding body language Showing People That You Understand Their Feelings Checking in Getting confirmation Exploring Situations in Which Empathy Can Really Help You Strengthening intimate relationships Understanding friends and relatives Dealing with tense situations that involve strangers Chapter 8 Managing Other People’s Emotions Changing How You React to Others Being aware of your gut reaction Working through alternative responses Managing Other People’s Emotions Identifying where other people are coming from Establishing a realistic alternative behavior Getting a person to want to change Encountering Obnoxious People Determining your best outcome with a difficult person Developing techniques for dealing with difficult people Dealing with Difficult Friends and Relatives Start with the endgame Getting to the relationship you want Part 3 Taking Emotional Intelligence to Work Chapter 9 Dealing with Difficult Workplace Situations Having Feelings at Work? Getting in touch with your feelings at work Getting control of your emotions What was upsetting? What about the event upset you? Why am I still upset? Will being upset help me in some way? Can feeling upset hinder me? Can I start to calm down in some way? How do I want to appear to my coworkers? Can I communicate effectively with my coworkers when I’m upset? Exploring Situations That Bring Out Your Worst at Work Tackling hassles Coping with fears Exploring Situations That Bring Out Your Best at Work Managing the Emotions of Others at Work Chapter 10 Succeeding Through Emotional Intelligence Finding the Right Job Testing interests, personality, and intelligence Vocational interest tests Personality tests Cognitive intelligence, or IQ (intelligence quotient) Aptitude or skills tests What EQ can add to the job equation Assessing Your Work Life You are what you feel Knowing whether your job feels right Getting a feel for what you do best Improving Your Performance When Working with People Knowing whether you’re a people person Dealing effectively with people at work Improving Your Performance When Working Alone Knowing whether you prefer to work alone Getting better at working alone Communicating well with others Motivating yourself Influencing People at Work Using empathy to make your sale Understanding assertiveness Becoming a Better Team Player Understanding work teams Fitting in on a team Helping your teammates Chapter 11 Becoming an Emotionally Intelligent Leader Getting Others to Do Things at Work Deciding whether you want to be a manager Getting someone to listen to you Eliciting cooperative behavior from others Leading Other People Defining an effective workplace leader Authenticity Coaching Insight Innovation Using the four pillars in your work Knowing your leadership skills Knowing your leadership weaknesses Knowing whether you’re fit to be a workplace leader Rising to the occasion of good leadership Chapter 12 Creating an Emotionally Intelligent Workplace Defining the Emotionally Intelligent Workplace Looking at the typical workplace Considering an emotionally intelligent workplace Welcome to the remote workplace Determining Whether Your Workplace Is Emotionally Intelligent Documenting your workplace strengths Cataloging areas for improvement Experiencing problems with the work itself Lacking resources to do the work Having problems with the people at work Knowing whether your workplace is emotionally intelligent Managing the Work-Life Balancing Act Knowing your values Looking at your life time How you can balance work and life Creating Emotionally Intelligent Teams Defining a work team Understanding what makes teams work Increasing the emotional intelligence of your team Making Your Workplace More Emotionally Intelligent Starting with you Influencing your coworkers Managing your manager Taking it to the top Chapter 13 Getting Through College with Emotional Intelligence Why So Many Students Don’t Make It Through the First Year of College Looking at school grades and SATs We’re not in Kansas anymore: Welcome to college Problems that first-year students encounter Preparing to deal with emotional and social issues Warning Signs of College Derailment Adjusting to the first year of college How to know when your first year isn’t going well Suggestions to Get Back on Track Identifying possible problems Taking stock of your resources Getting into action mode Knowing Your Long-Term Objectives Cataloging strengths Identifying your strengths and weaknesses Setting long-term goals Achieving long-term goals Part 4 Using Emotional Intelligence at Home Chapter 14 Creating Emotionally Intelligent Relationships Assessing Your Intimate Relationship Understanding why emotional intelligence matters in a relationship Rating your relationship Understanding How Your Emotions Affect the Relationship Emotions: The glue of relationships How emotions help you grow together Why emotions sometimes grow apart Understanding and Managing Your Partner’s Emotions Taking your partner’s emotional temperature Knowing where to start managing your partner’s emotions Pushing the limit of managing your partner’s emotions Using Your Emotional Skills in Your Relationship Taking your own emotional temperature Knowing what battles are worth fighting Knowing when to hold your tongue Using empathy to enhance your relationship Building Emotionally Healthy Social Relationships Using your emotional skills in social relationships Finding the right balance of emotional and social skills Chapter 15 Parenting with Emotional Intelligence How Intelligent People Become Emotionally Unintelligent Parents What they didn’t teach you about kids Managing your own emotions Understanding Where Your Partner Is Coming From Working as a team Managing each other’s emotions Keeping Your Cool with Your Child Using Your Emotional Skills to Manage Your Child Managing your impulse control Using empathy as a guide Problem-solving your way through crises Getting a Grip When Dealing with Your Teenager What you should know about flexibility Where stress management comes in handy Dealing with stressful thoughts Using distraction as stress relief Managing the Rollercoaster Teenage Years Keeping self-regard on an even keel Gauging your teenager’s interpersonal skills Showing your teenager social responsibility Chapter 16 Raising an Emotionally Intelligent Child Understanding Your Child Modeling empathy early Reading your child’s moods Helping Your Child Become More Aware of His Emotions Using exercises in self-awareness Connecting emotions and consequences Managing Your Child’s Withdrawn Behaviors Why some children are shy Bringing your child out of her shell Managing Your Child’s Overactive or Aggressive Behaviors The ADHD epidemic Knowing whether your child has ADHD Why so many children behave aggressively How to tell whether your child is too aggressive The importance of callous and unemotional characteristics Getting your child to be less oppositional and defiant Making Your Teenager More Aware of Emotional Intelligence Talking to your teen about emotions Getting your teenager to read books such as this one Helping Your Teenager Become More Emotionally Intelligent Putting theory into practice Letting them discover their own emotional intelligence Part 5 The Part of Tens Chapter 17 Ten Ways to Improve Your Emotional Intelligence Become More Self-Aware Express Your Thoughts, Feelings, and Beliefs Discover Your Inner Passions Know Your Strengths and Weaknesses Walk in the Other Person’s Shoes Manage Another Person’s Emotions Be Socially Responsible Manage Your Own Impulses Be More Flexible Be Happy Chapter 18 Ten Ways to Help Difficult People with Their Emotional Intelligence Taking the Indirect Approach Having a Talk Having a Talk Knowing Whether You’ve Been Heard Gauging the Intention to Change Giving Feedback Providing Strategies Checking Progress Exploring the Effect of Poor Behavior Selling on Benefits Chapter 19 Ten Ways to Make the World a More Emotionally Intelligent Place Caring for Others Focusing on Other People Working on Yourself Helping Your Family Giving Back to Your Community Improving Your Workplace Bringing Back Civility Reducing Hate Taking Up a Cause for Your Country Changing Your World Index EULA
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