Emotional Intelligence and the Leader’s Role
- Length: 229 pages
- Edition: 1
- Language: English
- Publisher: Nova Science Pub Inc
- Publication Date: 2021-08-27
- ISBN-10: 1685070043
- ISBN-13: 9781685070045
- Sales Rank: #0 (See Top 100 Books)
The message of this book, Emotional Intelligence and the Leader’s Role, confirms that a leader’s emotional intelligence is more important than how much he or she knows. The challenge of this book to existing and would-be leaders is to look within and to recognize the power of emotional intelligence as an opportunity to honor the people who leaders are obligated to lead and serve. We believe that emotional intelligence asks leaders to genuinely love those with whom they labor and provides a basis for treating people so well that they become the best version of themselves.
Contents Preface Chapter 1 Emotional Intelligence and the Leader The Nature of Leadership Five Practices of Leadership Modeling the Way Challenging the Process Inspiring a Shared Vision Enabling Others to Act Encouraging the Heart Emotional Intelligence and Its Characteristics Summary of Remaining Chapters Chapter 2 – Self-Awareness as a Key to Better Decisions Chapter 3 – Self-Management and Emotional Intelligence Chapter 4 – Leader Motivation and Emotional Intelligence Chapter 5 - Emotional Intelligence, Empathy, and Compassion Chapter 6 - Emotional Intelligence and Social Skills Chapter 7 - Emotional Intelligence as Ethical Leadership Chapter 8 - Emotional Intelligence Relationships –What Does and Does Not Work Chapter 9 - Emotional Intelligence, Empowerment, and Employee Engagement Chapter 10 - Emotional Intelligence as a Leader’s Love A Challenge and a Promise Points to Ponder References Chapter 2 Self-Awareness as a Key to Better Decisions The Six Beliefs Model Beliefs about Self Beliefs about Others Beliefs about Universal Rules Beliefs about the Past Beliefs about Current Reality Beliefs about the Future Identity Theory and Decisions The Theory of Reasoned Action and Self-Awareness Understanding the Interactions Applying the Concepts Points to Ponder References Chapter 3 Self-Management and Emotional Intelligence Understanding Self-Management Obstacles to Success Principles of Self-Management Words of Encouragement Points to Ponder References Chapter 4 Leader Motivation and Emotional Intelligence The Significance of Emotional Intelligence Seven Motivations Impacting Emotional Intelligence 1. Emphasizing the Leadership Role 2. Interest in Others’ Success 3. The Desire to Be Truly Excellent 4. Clarity about the Nature of Problem-Solving 5. Valuing the Importance of Trust 6. The Motivation to Be Personally Invested 7. A Sense of Moral Obligation Unhealthy Motivations 1. Self-Serving Intentions to Achieve Outcomes 2. Desire to Manipulate Rather Than Serve 3. Short-Term Focus on Results 4. Compromising Values and Priorities 5. Treating Others as Human Resources 6. Failing to Identify Root Causes 7. Accepting Sub-Standard Performance Applying Emotional Intelligence Points to Ponder References Chapter 5 Emotional Intelligence, Empathy, and Compassion Defining Empathy and Compassion” Eight Qualities of Emotional Intelligence Personal Knowledge of the Individual Understanding the Situational Context Concern for the Individual’s Well-Being Ability to Listen Empathically Skill in Communicating Caring Willingness to Take Supportive Action Capability to Identify Helpful Alternatives Acting with Support Ten Suggestions for Self-Improvement Affirm Your Leadership Purpose Define Your Moral Commitment Verify Understanding of Issues Assess Perceived Priorities Clarify Individual Intentions Incorporate Value Preferences Consider Acceptable Options Listen for Emotional Needs Confirm the Best Alternative Incorporate How and When A Challenge to Readers Points to Ponder References Chapter 6 Emotional Intelligence and Social Skills The Purpose of Emotional Intelligence Eight Critical Skills Confirming Personal Identity Continuing Learning Commitment Applying Organizing Ability Establishing Interpersonal Connection Building a Team Culture Negotiating Solutions Understanding Perspectives Committing Personal Effort Summary of the Chapter Points to Ponder References Chapter 7 Emotional Intelligence as Ethical Leadership Understanding Ethical Leadership Understand Moral Standards Recognize All Moral Impacts Definition of the Moral Problem Determine Economic Outcomes Consider Legal Requirements Evaluate Ethical Duties Proposed Moral Solution Transformative Ethics Implications Ethic of Care Ethic of Self-Interest Ethic of Self-Mastery Virtue Ethics Ethic of Religious Injunction Ethic of Universal Rights Ethic of Universal Rules Ethic of Utilitarian Benefits Ethic of Government Requirements Ethic of Compassionate Understanding Ethic of Economic Efficiency Ethic of Distributive Justice Ethic of Contributing Liberty The Ethic of Self-Actualization The Ethic of Friendship Importance of Ethical Leadership Points to Ponder References Chapter 8 Emotional Intelligence – Integrity and What Does Not Work Creating Successful Relationships Openness to Other Ideas Appreciation of Others’ Talents Understanding Others’ Needs Commitment to Shared Goals Ability to Understand Points of View Personal Honesty Long-Range Vision Belief in Oneself Willingness to Trust Importance of Balance Common Mistakes Rushing to Solutions Settling for “Good Enough” Overcommitting about Promises Misrepresenting Who You Are Putting Profits before People Failing to Clarify Expectations Assuming Knowledge of Others Lack of Commitment Forgetting Common Courtesies Six Recommendations Know Who You Really Are Develop a Driving Passion Acquire Personal Discipline Recognize Your Limitations Value Others’ Importance Share Your Success The Challenge References Chapter 9 Emotional Intelligence, Empowerment, and Employee Engagement Linking the Concepts Contributions of the Five Factors Self-Awareness Self-Management Empathy and Compassion Motivation Social Skills Dysfunctional Practices Inadequate Compensation for Work Performed Failure to Give Employees Proper Recognition Micromanaging Employee Performance Unsupportive Work Environment Failure to Have Supervisory or Colleague Support Contributions of the Chapter Points to Ponder References Chapter 10 Emotional Intelligence as a Leader’s Love The Importance of Love Ethical Obligations of Love Love and Self-Assessment Love and Self-Management Love and Compassion Love and Motivation Love and Social Skills Empowering Others Leaders with EI Appreciate Others’ Importance EI Focuses Leaders on Helping Others to Develop Their Skills EI Encourages Leaders to Tell Others the Truth When That Truth will Help Others Address Their Shortcomings EI Mirrors for Others the Importance of Constant Improvement and Learning EI’s Emphasis on Self-Awareness Enhances the Leader’s Ability to Understand and Value Herself or Himself EI Helps Leaders to Recognize How Overcoming Their Own Shortcomings Enables Them to Serve Others EI Reminds Leaders That Forgiving and Helping Others to Learn from Mistakes Is Part of Their Role EI Provides Leaders with the Ability to Achieve Outcomes in Partnership with Others That Exceed Previous Expectations The Challenge Points to Ponder References About the Authors Index Blank Page
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