Diversity Intelligence: How to Create a Culture of Inclusion for your Business
- Length: 256 pages
- Edition: 1
- Language: English
- Publisher: Wiley
- Publication Date: 2021-09-14
- ISBN-10: 1119798884
- ISBN-13: 9781119798880
- Sales Rank: #1419490 (See Top 100 Books)
A PRACTICAL HOW-TO GUIDE TO CREATING A CULTURE OF DIVERSITY AND INCLUSION AT YOUR WORKPLACE
Companies from around the world are doing their best to achieve greater levels of diversity in senior leadership positions. However, their efforts are frequently unsuccessful, meeting widespread cultural resistance and pushback. Only a few firms create lasting change in the makeup of their boards and executive leadership. So, what sets these successful firms apart from their less successful counterparts?
Diversity Intelligence provides readers with a roadmap to achieving impactful change in the areas of diversity and inclusion. Offering a step-by-step guide to creating a culture of inclusion, author Heidi R. Andersen explores the why, what, and how of successful diversity initiatives.
You’ll learn about the overwhelming business case for creating a more diverse and inclusive environment at your company and how those who fail to do so suffer consequences to their bottom line. You’ll also discover the steps to take, and the ones to avoid, in order to emulate the most successful changemakers around the world.
Ideal for senior business leaders, Diversity Intelligence is a must-read resource for company owners, founders, and other businesspeople who wish to make a difference today in one of the most important and fraught areas of people management.
COVER TABLE OF CONTENTS TITLE PAGE COPYRIGHT DEDICATION FOREWORD Notes ACKNOWLEDGEMENTS INTRODUCTION Cake, liquorice and an unfortunate Danish company It's nothing personal – it's systemic Enhancing diversity intelligence is sustainable governance Overview of the book Are you ready for change? Note Part 1: Introducing Diversity Intelligence Notes Chapter 1: A Shift in Mindset Representation is not a marker of inclusion Why diversity is a sensitive issue It is a matter of perception Summary Notes Chapter 2: Where the Money Lies The dividend of equal representation The dividend of enhanced gender balance Why is gender balance important in business? The link between innovation and diversity What sparks the discussion about gender balance on boards? Money talks… What is the penalty for failing to act? Two truths: financial benefits and talent acquisition The importance of mastering diversity How diversity benefits decision-making Where to begin with diversity intelligence? Summary Notes Chapter 3: Why Hasn't This Happened Already? Organisational inclusivity is a fundamental factor Focus on the human Diversity vs inclusion Companies are trying, but… Are you asking the right questions? Are you running a marathon or starting a sprint? Top management has to walk the talk Something doesn't add up How to start your cultural revolution Ten reasons why this hasn't happened already Remembering diversity is different to equality Summary Notes Part 2: How to Reach Diversity Intelligence Chapter 4: Roles and Responsibilities Where to start What are your company's core values? Why you have to walk the talk The role of the CEO in D&I initiatives The role of the board “We need a sprint, not a marathon” Time has run out The role of D&I Champions How to choose a D&I Champion The importance of developing inclusive leadership How you can develop inclusive leadership The role of communication Summary Notes Chapter 5: Synchronising the Executive Team Why is it so important for those in top management to be synchronised on D&I? Influences on CEOs and executive teams Why is D&I strategy different to other corporate strategies? Why is D&I different? What do you have to invest to synchronise your top management team? Strong facilitation is essential for effective sessions An overview of a LEGO® Serious Play® session Can't we just look at the data? Summary Notes Chapter 6: Basing Your D&I Strategies on Data Diversity intelligence has to be driven by data What is an inclusion survey? The main purposes of an inclusion survey How myths lead to the wrong initiatives The positive side effects of carrying out regular inclusion surveys Why are inclusion surveys foundational? Summary Note Chapter 7: Inclusive Leadership Training What is inclusive leadership and why should we care? What characterises a successful inclusive leader? The need for inclusive leadership Why inclusive leaders are important for businesses How do leaders become inclusive leaders? Predict and control vs sense and respond Summary Notes Chapter 8: D&I Champions: Supporting Cultural Transformation Why you need D&I Champions Why educate D&I Champions? What characteristics do D&I Champions need? What do D&I Champions do? What do D&I Champions need to know? Hacking the company culture D&I Champions and their relationship with top management Summary Note Chapter 9: Unconscious Bias What is unconscious bias? Why is unconscious bias a problem? Who needs unconscious bias training? What is unconscious bias training? Potential issues resulting from poorly delivered unconscious bias training Resistance to unconscious bias training If unconscious bias causes problems, why do we have it? Stereotypes are a product of unconscious bias Covering is another product of unconscious bias What can you do about unconscious bias? How can you tell if unconscious bias training is effective? Summary Notes Chapter 10: Cultural Intelligence The business case for cultural intelligence Striking the right balance When in Rome… Cultural intelligence is a skill Cultural parameters to be aware of How to navigate cultural intelligence: the CQ Wheel Summary Chapter 11: Creating Gender Balance and Mobilising Men Evaluating initiatives for improving gender balance The 13 initiatives for accelerating gender balance in your organisation The traps: gender balance initiatives to avoid Summary Notes Part 3: Models/Recommendations for Change Chapter 12: Resources: The Four Steps Towards Inclusivity Answering the unasked questions Taking three steps back Why the focus on unconscious bias training? You might be surprised by what you find Set goals alongside your strategy The wheel keeps turning Summary Chapter 13: The Future of D&I in the Workplace Show me the money A matter of survival D&I initiatives will gather pace Businesses that don't keep up will lose talent Mindsets are changing Dark clouds on the horizon Inclusion will become universal From D&I to I&N What do you see in your future? Note Chapter 14: Where Do You Go from Here? Change is coming Inclusion is a mindset Only fools rush in Get the support you need Become the role model you want to see Note ABOUT THE AUTHOR INDEX END USER LICENSE AGREEMENT
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