SAP S/4HANA Cloud: The Official Introduction, 2nd Edition
- Length: 538 pages
- Edition: 2
- Language: English
- Publisher: SAP Press
- Publication Date: 2022-06-02
- ISBN-10: 1493222104
- ISBN-13: 9781493222100
- Sales Rank: #839739 (See Top 100 Books)
SAP S/4HANA Cloud has a lot to offer―so see what’s possible! Explore core functionality like finance, logistics, and reporting with embedded analytics. Learn how SAP S/4HANA Cloud impacts your users and how it can be extended, integrated, and adopted by your organization. Get information on the latest intelligent technologies and see how SAP S/4HANA Cloud can help unify and streamline your business. A bold new world awaits in the cloud!
- Discover SAP S/4HANA Cloud, the cloud ERP system
- Walk through key processes: finance, procurement, sales, and more
- Explore intelligent technologies, embedded analytics, and adoptions paths
Getting Started
Explore SAP S/4HANA Cloud’s role in your ERP landscape! Understand its use cases and solution architecture. Walk through the SAP S/4HANA Cloud user experience, from SAP Fiori apps to mobile UIs.
Business Capabilities
Discover SAP S/4HANA Cloud functionality: finance, procurement, sales and service, logistics, manufacturing, asset management, product lifecycle management, embedded analytics, and more.
Integration, Extension, and Adoption
Plan the next steps for your project. What’s the integration strategy for SAP S/4HANA Cloud? What are your options to extend it? Can you access a trial system? Get answers to these common questions in these pages!
- User experience
- Analytics
- Business functionality
- Global business processes
- Extensibility
- Integration
- Adoption
- Lifecycle management
- Intelligent enterprise
Dear Reader Notes on Usage Table of Contents Foreword by Thomas Saueressig Preface Target Audience How to Read This Book How This Book Is Organized Acknowledgments 1 Introduction 1.1 Current ERP Challenges 1.2 A New ERP Paradigm: Cloud ERP 1.2.1 SAP S/4HANA Cloud: The New ERP Concept 1.2.2 Composable Applications and Industry- and Scenario-Based Applications 1.3 SAP S/4HANA Cloud Use Cases and Business Value 1.3.1 Strategic Business Value 1.3.2 Operational and Financial Benefits 1.3.3 The New Digital Reality 1.3.4 Reinvented ERP Business Processes 1.4 SAP S/4HANA Cloud Solution Architecture 1.4.1 Cloud Qualities 1.4.2 Solution Architecture 1.4.3 Multitenancy and Zero Downtime 1.4.4 Scalability and Elasticity 1.5 Summary 2 The Intelligent Enterprise 2.1 From the Monolithic ERP System to the Intelligent Suite 2.1.1 Intelligent Enterprises 2.1.2 Starting Situation and Market Demands 2.1.3 Intelligent Enterprises as Integrated Enterprises 2.1.4 Suite Qualities 2.1.5 Further and Updated Guidance 2.2 End-to-End Business Processes 2.2.1 Strategic Significance for SAP S/4HANA Cloud 2.2.2 SAP Reference Business Architecture 2.2.3 Business Process-Driven Software Development at SAP 2.3 Industry Cloud 2.3.1 Industry Cloud Strategy 2.3.2 Key Concepts of SAP’s Industry Cloud 2.4 Business Networks 2.4.1 From ERP to Networked Resource Planning: A Unified Business Network 2.4.2 Trading Partner Collaboration 2.4.3 SAP Business Network for Procurement 2.4.4 SAP Business Network for Supply Chain 2.4.5 SAP Business Network for Logistics 2.4.6 SAP Business Network for Asset Management 2.5 Business Process Intelligence 2.5.1 SAP Signavio Solutions 2.5.2 Levers of Transformations: Time to Insight and Time to Adapt 2.5.3 Stages of Business Process Intelligence 2.5.4 Business Process Intelligence and the Intelligent Enterprise 2.5.5 Business Process Intelligence and RISE with SAP 2.6 Sustainability Management 2.6.1 Holistic Approach to Managing Sustainability 2.6.2 Sustainability Management Capabilities 2.7 Experience Management 2.7.1 Experiences Collected by SAP 2.7.2 Closing the Loop on Company Activities 2.8 SAP Business Technology Platform 2.8.1 Platform Business Models, Platform Types, and SAP Business Technology Platform 2.8.2 SAP Business Technology Platform Capabilities 2.8.3 Value-Generating Scenarios 2.8.4 Continuous Technical Consolidation and Evolution 2.8.5 Development and Extension Options 2.8.6 Partner and Organization Enablement 2.9 RISE with SAP 2.9.1 Transforming and Innovating Businesses 2.9.2 Recipe for Business Innovation and Transformation Success 2.9.3 Journey Structure 2.9.4 Big Picture and Benefits 2.10 Summary 3 Intelligent Technologies 3.1 Situation Handling 3.1.1 Situation Handling: An Example 3.1.2 Proactive User Support 3.1.3 Tracking and Analysis 3.1.4 Intelligent Situation Automation and Machine Learning Concept 3.1.5 Activation and Configuration 3.2 Robotic Process Automation 3.2.1 Addressed Business Challenges and Business Value 3.2.2 Architecture and Solution Components 3.2.3 SAP Intelligent RPA Content 3.3 Machine Learning and Predictive Analytics 3.3.1 Approaches to Machine Learning 3.3.2 Solution Architecture 3.3.3 Best Practices 3.4 Internet of Things 3.4.1 Main Capabilities of SAP IoT 3.4.2 Internet of Things–Enabled Business Processes in SAP S/4HANA Cloud 3.5 Intelligent Technologies: An Example 3.6 Summary 4 User Experience 4.1 SAP Fiori Design System 4.1.1 Introduction to SAP Fiori 4.1.2 SAP Fiori and SAP S/4HANA Cloud 4.1.3 Your Personal Entry Point: SAP Fiori Launchpad 4.1.4 Useful Services Available Everywhere 4.1.5 Apps 4.1.6 Bringing Artificial Intelligence to the User Experience 4.2 Mobile User Experience 4.2.1 Mobile Web Experience of an Inventory Manager 4.2.2 Mobile Web Experience of an Internal Sales Representative 4.2.3 Native Mobile Apps 4.2.4 SAP Mobile Start 4.2.5 SAP BTP SDK for iOS and SAP BTP SDK for Android 4.3 User Interface Adaptation 4.3.1 Key User Adaptation for SAP Fiori Apps 4.3.2 Key User Adaptation for Classic Applications 4.3.3 End User Personalization 4.4 Digital Assistants 4.4.1 Chatbots Based on SAP Conversational AI 4.4.2 Human-to-Human Chat 4.4.3 Groupware and Microsoft Teams Integration 4.5 Summary 5 Analytics 5.1 Embedded Analytics and Enterprise Analytics 5.1.1 Embedded Analytics Enabled by SAP Fiori and SAP Analytics Cloud 5.1.2 Enterprise Analytics Using SAP Analytics Solutions 5.2 Embedded Analytics in SAP S/4HANA Cloud 5.2.1 Business User Persona 5.2.2 Functions for Business Users 5.2.3 Analytics Specialist Persona 5.2.4 Custom Queries, Reports, and KPIs 5.3 Architecture and Integration with Other SAP Analytics Solutions 5.3.1 Analytics Architecture of SAP S/4HANA Cloud 5.3.2 ABAP Core Data Services Used for Analytics in SAP S/4HANA Cloud 5.3.3 Data Extraction to SAP BW/4HANA and SAP Data Warehouse Cloud 5.3.4 SAP Analytics Cloud 5.4 Summary 6 Business Capabilities 6.1 Sourcing and Procurement 6.1.1 Service Procurement 6.1.2 Sourcing 6.1.3 Operational Procurement 6.1.4 Machine Learning-Based Purchasing Functionality 6.1.5 Analytics in Sourcing and Procurement Functionality: Insight to Action 6.2 Manufacturing 6.2.1 Supported Production Modes 6.2.2 Demand-Driven Production Planning 6.2.3 Integrated Production Scheduling 6.2.4 Transparent Production Operations 6.2.5 Embedded Production Execution and Integrated Production Execution 6.2.6 Repetitive Manufacturing 6.2.7 Transparent Material Flow with Kanban 6.2.8 Outsourced Manufacturing 6.2.9 Quality Management 6.3 Logistics 6.3.1 Inventory Management 6.3.2 Logistics Execution 6.3.3 Integrated Warehouse Management 6.3.4 Order Promising: Available to Promise 6.3.5 Transportation Management 6.3.6 Handling Unit Management 6.4 Sales 6.4.1 Product Vision and Direction 6.4.2 Quote to Order 6.4.3 Order and Contract Management 6.4.4 Customer Invoice Management 6.4.5 Customer Returns Management 6.4.6 Sales Analytics 6.5 Service 6.5.1 Service Characteristics and Processes 6.5.2 Intelligent Service Management 6.5.3 Service Order Management 6.5.4 Service Contract Management 6.5.5 In-House Repair 6.6 Maintenance Management 6.6.1 Intelligent Asset Management 6.6.2 Managing Asset Master Data 6.6.3 Plan-to-Optimize Assets 6.6.4 Operate-to-Maintain Assets 6.7 Finance 6.7.1 Universal Journal 6.7.2 Record-to-Report Process 6.7.3 Financial Planning and Analysis 6.7.4 Invoice-to-Pay and Invoice-to-Cash Processes 6.7.5 Treasury and Cash Management 6.7.6 Financial Compliance Management 6.8 Cross Capabilities 6.8.1 Solution Business Models 6.8.2 Advanced Intercompany Sales 6.8.3 Advanced Variant Configuration 6.8.4 Billing and Revenue Innovation Management 6.8.5 Product Lifecycle Management 6.8.6 Enterprise Portfolio and Project Management 6.8.7 Environment, Health, and Safety 6.8.8 Product Compliance 6.9 Industry Variants 6.9.1 Professional Services 6.9.2 Discrete Manufacturing Industries 6.9.3 Process Manufacturing Industries 6.10 Summary 7 Globalization 7.1 Introduction 7.2 Global Tax Management 7.3 Global Payments 7.4 Localization Extensibility 7.4.1 Layers of a Localization 7.4.2 Localization Extensibility 7.4.3 Building a Community of Practice 7.5 Summary 8 Extensibility 8.1 In-App/Key User Extensibility 8.1.1 User Interface Flexibility 8.1.2 Field Extensibility 8.1.3 Business Logic Extensibility and Tracing 8.1.4 Custom Business Objects 8.1.5 Custom CDS Views 8.1.6 Lifecycle Management of In-App Extensions of SAP S/4HANA Cloud 8.1.7 Extensibility Templates 8.1.8 Exploring Extensibility Options 8.2 Side-by-Side Extensibility 8.2.1 Side-by-Side Extensions 8.2.2 SAP Extension Suite 8.2.3 Event-Driven Extensions 8.3 In-App Developer Extensibility 8.3.1 Development Model 8.3.2 APIs, Extension Points, and Stability Contracts 8.3.3 Programming Language and Tools 8.3.4 Lifecycle Management 8.4 Summary 9 Integration 9.1 Integration Strategy 9.1.1 Integration Rationale 9.1.2 Integration Best Practices 9.1.3 Cloud Integration Setup Procedure and Tooling 9.2 Application Programming Interfaces and Third-Party Integration 9.2.1 SAP S/4HANA Cloud Integration Technologies 9.2.2 Discovery of SAP S/4HANA Cloud APIs and Business Events 9.2.3 SAP S/4HANA Cloud API Request Process 9.2.4 Third-Party Integration 9.3 Master Data 9.3.1 Master Data Integration 9.3.2 Master Data Management 9.4 Summary 10 SAP S/4HANA Cloud Adoption and Lifecycle Management 10.1 Adoption versus Implementation 10.2 SAP Activate Methodology 10.2.1 Key Concepts of SAP Activate 10.2.2 Components of SAP Activate 10.3 SAP S/4HANA Cloud Three-System Landscape 10.4 Tool Support for SAP Activate 10.4.1 Business-Driven Configuration 10.4.2 SAP Cloud ALM 10.5 Phases of SAP Activate 10.5.1 Discover 10.5.2 Prepare 10.5.3 Explore 10.5.4 Realize 10.5.5 Deploy 10.5.6 Run 10.6 Identity and Access Management 10.6.1 Identity and Access Management and Authorizations 10.6.2 SAP Activate Methodology for Identity and Access Management 10.6.3 Phase Activities 10.6.4 SAP Cloud Identity Services 10.6.5 Integration 10.7 Data Migration 10.7.1 SAP S/4HANA Migration Cockpit 10.7.2 Data Migration Process and Project Considerations 10.8 Release Management 10.8.1 Release Upgrade Schedule 10.8.2 Plan and Perform Preparation Steps 10.8.3 Tools and Best Practices 10.8.4 Communication and Organizational Change Management Measures 10.8.5 Continuous Delivery for SAP S/4HANA Cloud 10.9 Test Management 10.9.1 Testing SAP S/4HANA Cloud Implementations 10.9.2 Test Automation Tool for SAP S/4HANA Cloud 10.10 Embedded Learning and User Assistance 10.10.1 In-Application User Assistance 10.10.2 Embedded Enablement Content 10.10.3 What’s New Content 10.10.4 SAP Enable Now 10.11 Roadmap, Customer Influence, and Community 10.11.1 SAP Road Map Explorer 10.11.2 Customer Influence Opportunities 10.11.3 SAP Community 10.12 SAP Services and Support Offerings 10.12.1 Kickstart for Cloud Onboarding 10.12.2 SAP Value Assurance for SAP S/4HANA Cloud 10.12.3 Quick-Start Service for SAP S/4HANA Cloud 10.12.4 Value Adoption Service for SAP S/4HANA Cloud 10.12.5 SAP Preferred Success 10.12.6 SAP Enterprise Support 10.13 Critical Success Factors 10.14 Summary 11 Conclusion 11.1 Additional Learning Resources 11.1.1 SAP Learning Site 11.1.2 openSAP 11.1.3 SAP Learning Hub 11.1.4 SAP Learning Journey Illustrations 11.1.5 SAP Certification 11.1.6 SAP Help Portal 11.2 Summary and Outlook The Authors Coauthors Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Reviewers Index Service Pages Legal Notes
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