PMP Project Management Professional Exam Study Guide: 2021 Exam Update
by Kim Heldman
- Length: 912 pages
- Edition: 1
- Language: English
- Publisher: Sybex
- Publication Date: 2020-10-27
- ISBN-10: 1119658977
- ISBN-13: 9781119658979
- Sales Rank: #199288 (See Top 100 Books)
Prepare for PMP certification exam success with this fully updated and comprehensive study guide
This study guide serves as a comprehensive resource for those who plan on taking the Project Management Professional (PMP) certification exam administered by PMI. The book helps you prepare for the exam, and it will continue to serve project managers as an on-the-job reference book.
The PMP Project Management Professional Exam Study Guide, Tenth Edition is fully updated to include recent changes to the exam. New content covers the integral role that Agile and other iterative practices have in project management. Updates also address the pivotal responsibilities of the project manager and the skill sets required for this position. The study guide was written to reflect the Project Management Process and Procedures found in the revised A Guide to the Project Management Body of Knowledge — PMBOK® Guide, 6th Edition.
Well-known author and expert Kim Heldman, PMP, helps to prepare you for the exam with in-depth coverage of topics, concepts, and key terms. Learn more about the three main domain areas of people, process, and business environment, plus the predictive, agile, and hybrid approaches to project management.This guide is an effective learning aid that will take your understanding to the next level.
- Provides comprehensive material, covering the complete exam outline
- Lists chapter objectives and offers detailed discussions of these objectives
- Reflects differences in project management environments and approaches
- Effectively presents real world scenarios, project application sidebars, and chapter review questions
You’ll also connect to a beneficial, on-the-go resource: an interactive online learning environment and test bank. This environment includes an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. A thorough review is the best prep for a challenging certification exam. So, get ready with this essential PMP study guide.
Cover Title Page Copyright Page Acknowledgments About the Author Contents at a Glance Contents Introduction What Is the PMP® Certification? How to Become PMP® Certified Who Should Buy This Book? Interactive Online Learning Environment and Test Bank How to Use This Book and the Test Bank The Exam Objectives How to Contact the Author PMP®: Project Management Professional Exam Study Guide, 10th Edition Assessment Test Chapter 1 Building the Foundation Establishing the Foundation Projects vs. Operations Project Characteristics What Is Project Management? Programs Portfolios Organizational Project Management Project Management Offices Understanding How Projects Come About Needs and Demands and Other Factors That Lead to Project Creation Skills Every Good Project Manager Needs Technical Project Management Skills Business Management and Strategic Skills Communication Skills Organizational and Planning Skills Conflict Management Skills Negotiation and Influencing Skills Leadership Skills Team-Building and Motivating Skills Role of a Project Manager Understanding Project Management Process Groups Determining a Project Methodology or Approach Life Cycle Categories Predictive Life Cycle Methodology Agile Methodologies Hybrid Project Life Cycles Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 2 Assessing Project Needs Exploring the Project Management Knowledge Areas Project Integration Management Project Scope Management Project Schedule Management Project Cost Management Project Quality Management Project Resource Management Project Communications Management Project Risk Management Project Procurement Management Project Stakeholder Management Assessing Project Viability Exam Spotlight Using Project Selection Methods Assessing Project Needs and Creating the Project Charter Exam Spotlight Enterprise Environmental Factors Organizational Process Assets Tools and Techniques Formalizing and Publishing the Project Charter Pulling the Project Charter Together Key Stakeholders Project Charter Sign-Off Maintaining Project Artifacts Exam Spotlight Introducing the Kitchen Heaven Project Case Study Project Case Study: New Kitchen Heaven Store Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 3 Delivering Business Value Understanding Organizational Structures Exam Spotlight Functional Organizations Project-Oriented Organizations Matrix Organizations Other Organizational Structures PMO PMO in an Agile Environment Project-Based Organizations Influences of Organizational Structure on Agile Methodologies Identifying Stakeholders Discovering Stakeholders Stakeholder Analysis Categorizing Stakeholders Stakeholder Register Stakeholders on an Agile Project Six Sigma Adaptive Methodology Delivering Business Value Exam Spotlight Business Value Network Assessing Business Value Delivering Business Value Incrementally Examining Business Value Subdividing Project Tasks Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 4 Developing the Project Scope Developing the Project Management Plan Exam Spotlight Project Complexity Data Gathering and Interpersonal Skills Documenting the Project Management Plan Documenting the Project Management Plan Using a Predictive Methodology Plan Scope Management Exam Spotlight Scope Management Plan Requirements Alternatives Analysis Documenting the Scope Management Plan Documenting the Requirements Management Plan Collecting Requirements Exam Spotlight Exam Spotlight Gathering Documents for the Collect Requirements Process Gathering and Documenting Requirements Finalizing Requirements Defining Scope Exam Spotlight Exam Spotlight Exam Spotlight Writing the Project Scope Statement Managing the Product Backlog Creating the Work Breakdown Structure Exam Spotlight Decomposing the Deliverables Constructing the WBS Backlog Finalizing the WBS Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 5 Creating the Project Schedule Creating the Schedule Management Plan Defining Activities Exam Spotlight Creating the Activity List Breaking Down User Stories Exam Spotlight Understanding the Sequence Activities Process Precedence Diagramming and Leads and Lags Project Management Information System Project Schedule Network Diagrams Estimating Activity Resources How to Estimate Activity Resources Documenting Resource Requirements Estimating Resources in an Adaptive Methodology Estimating Activity Durations Project Calendars and Other Considerations Estimating Techniques Duration Estimates Estimating Activity Durations Using Adaptive Methodologies Developing the Project Schedule Gather Documents to Assist in Developing the Schedule Developing the Project Schedule Project Schedule and the Schedule Baseline Using a Kanban Board and Scrum Board Scrum Board Combining Techniques Agile Release Planning Applying Process Groups in an Agile Approach Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 6 Developing the Project Budget and Engaging Stakeholders Creating the Cost Management Plan Performing Plan Cost Management Creating the Cost Management Plan Estimating Costs Estimating Techniques Estimating Costs for an Agile Project Creating the Cost Estimates Establishing the Cost Baseline Techniques for Developing the Project Budget Developing the Cost Baseline Understanding Stakeholders Exam Spotlight Analyzing Stakeholders Stakeholder Engagement Plan Mentoring Stakeholders Engaging Stakeholders in an Adaptive Methodology Communicating the Plan Planning Communications Determining Communication Needs Documenting the Communications Management Plan Communicating on an Agile Team A Closer Look at Adaptive Methodologies Exam Spotlight Other Methodologies Combining Methodologies Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 7 Identifying Project Risks Understanding Risk Creating the Risk Management Plan Exam Spotlight Risk Attitude Conducting Risk Meetings Documenting the Risk Management Plan Identifying Potential Risks Data Gathering and Data Analysis Techniques for Identifying Risks Documenting the Risk Register Identifying Risks Using an Agile Approach Analyzing Risks Using Qualitative Techniques Performing Qualitative Risk Analysis Ranking Risks in the Risk Register Quantifying Risk Performing Quantitative Risk Analysis Updating the Risk Report Developing a Risk Response Plan Exam Spotlight Strategies for Creating Risk Responses Documenting the Risk Responses Plan Assessing Risks Using an Agile Approach Planning for Project Compliance Project Case Study: New Kitchen Heaven Retail Store Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 8 Planning and Procuring Resources Procurement Planning Gathering Documents for the Procurement Management Plan Source Selection Criteria Procurement Management Plan Procurements in an Agile Environment Developing the Resource Management Plan Understanding Enterprise Environmental Factors Using Data Representation Techniques for Plan Resource Management Documenting the Resource Management Plan Resources on an Agile Project Quality Planning Exam Spotlight Preparing for Quality Developing the Quality Management Plan Documenting the Quality Management Plan Quality Planning for Agile Projects Project Planning Using Agile Methodologies Exam Spotlight Bringing It All Together Exam Spotlight Choosing a Life Cycle Methodology Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 9 Developing the Project Team Directing and Managing Project Work Exam Spotlight Direct and Manage Project Work Inputs Project Management Information System Deliverables and Work Performance Data Directing Project Work on Agile Projects Executing Practices for Delivering Project Work Acquiring the Project Team and Project Resources The Resource Management Plan Techniques for Acquiring Resources Project Team Assignments Developing the Project Team Generational Diversity Tools and Techniques to Develop the Team Developing Agile Teams Team Performance Assessments Managing Project Teams Exam Spotlight Emotional Intelligence and Other Tools for Managing Teams Lessons Learned Managing Teams Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 10 Sharing Information Implementing Risk Responses Conducting Procurements Evaluating Proposals Creating Procurement Agreements Conducting Procurements on Agile Projects Laying Out Quality Assurance Procedures Exam Spotlight Managing Quality with Data and Audits Quality Reports and Test and Evaluation Documents Conducting Quality Assessments on an Agile Project Managing Project Knowledge Knowledge Management Information Management Managing Project Artifacts Managing Project Information Communication and Conflict Resolution Skills Project Communications and Elements of Communicating Communicating on Agile Projects Managing Stakeholder Engagement Exam Spotlight Observing and Conversing Agile Frameworks Agile Methodologies or Frameworks Scaling Frameworks Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 11 Measuring and Controlling Project Performance Monitoring and Controlling Project Work Forecasting Methods Work Performance Reports Controlling Procurements Exam Spotlight Procurement Documents and Approved Change Requests Monitoring Vendor Performance Closing Out Procurements Monitoring Communications Exam Spotlight Documents to Help Monitor Communications Monitoring Communications with Meetings Work Performance Information Performing Integrated Change Control Exam Spotlight How Change Occurs Change Control Concerns Configuration Control Change Control System Approved Change Requests Changes in the Business Environment Monitoring Stakeholder Engagement Controlling Resources Utilizing Control Quality Techniques Control Quality Tools and Techniques Verifying Deliverables Monitoring and Controlling Risk Monitor Risks Analysis and Meetings Monitor Risks Updates Monitoring Project Management Integrations Project Case Study: New Kitchen Heaven Retail Store Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Chapter 12 Controlling Work Results and Closing Out the Project Controlling Cost Changes Earned Value Analysis Variance Analysis Trend Analysis To-Complete Performance Index Earned Value Measures on Agile Projects Monitoring and Controlling Schedule Changes Burndown and Burnup Charts Performance Reviews Changes to the Schedule Validating Project Scope Exam Spotlight Controlling Scope Measuring Work Results on Agile Projects Exam Spotlight Formulating Project Closeout Characteristics of Closing Project Endings Closing Out the Project Exam Spotlight Administrative Closure Procedures Regression Analysis Close Project or Phase Final Report Closing Out the Procurements Exam Spotlight Closing Out an Agile Project Celebrate! Releasing Project Team Members Balancing Stakeholders’ Interests at Project Close Competing Needs Dealing with Issues and Problems Balancing Constraints Professional Responsibility Exam Spotlight Responsibility Respect Fairness Honesty Role Delineation Study Applying Professional Knowledge Project Management Knowledge Education Providers Industry Knowledge Understanding How This Applies to Your Next Project Summary Exam Essentials Review Questions Appendix A Answers to Review Questions Chapter 1: Building the Foundation Chapter 2: Assessing Project Needs Chapter 3: Delivering Business Value Chapter 4: Developing the Project Scope Chapter 5: Creating the Project Schedule Chapter 6: Developing the Project Budget and Engaging Stakeholders Chapter 7: Identifying Project Risks Chapter 8: Planning and Procuring Resources Chapter 9: Developing the Project Team Chapter 10: Sharing Information Chapter 11: Measuring and Controlling Project Performance Chapter 12: Controlling Work Results and Closing Out the Project Appendix B Process Inputs and Outputs Initiating Processes Planning Processes Executing Processes Monitoring and Controlling Processes Closing Processes Index EULA
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