Creating Agile Organizations: A Systemic Approach

Length: 480 pages
Edition: 1
Language: English
Publisher: Addison-Wesley Professional
Publication Date: 2022-09-15
ISBN-10: 0135853192
ISBN-13: 9780135853191
Sales Rank: #4692117 (See Top 100 Books)

This guide will help Scrum Masters, trainers, and leaders to facilitate, coach, and teach Scrum across entire organizations, not just individual teams. Internationally renowned Scrum/Agile coaches Cesario Ramos and Ilia Pavhlichenko focus on the specific challenges that Scrum Masters encounter when adopting Scrum at the enterprise level, when working on organizational design with large products, and multiple teams across many departments and locations. They draw on years of experience scaling Scrum at widely diverse companies worldwide, offering techniques you can use with any technologies, in any environment.

After concisely reviewing relevant Professional Scrum Master principles, history, and techniques, Ramos and Pavhlichenko present concrete tools for successfully extending Scrum throughout virtually any large organization. You will find specific solutions for real-world challenges such as preparing and facilitating large scale Scrum meetings, practicing your personal skills more effectively, and asking better questions about organization-wide challenges. You will also find proven tools for large scale Scrum adoption, including a Product Definition Guide to help define the product in a Scrum adoption, and a Feature Heat Map to help define team structure and redesign entire organizations.

Cover Page
About This eBook
Halftitle Page
Title Page
Copyright Page
Pearson’s Commitment to Diversity, Equity, and Inclusion
Dedication Page
Contents
Foreword
    Organizational Design
Foreword
Preface
    Why This Book?
    What Makes an Organization “Agile”?
    Intended Audience
Introduction
    Agility at the Organization Level
    A Learning Organization
    Ownership for Continual Improvement
    Empirical Process Control
    References
Acknowledgments
About the Authors
1. Organizing for Adaptability
    Hello, VUCA World!
    What Is an Agile Organization Design?
    Typical Problems When Adopting Agility
    Avoid Copy–Paste Scaling: A Typical Scaling Approach
    Overview of an Agile Organization Design
    Summary
    References
2. Systems Thinking
    Basics of Systems Thinking
    Applying Systems Thinking
    Summary
    References
3. Optimize for Adaptiveness
    What It Means to Be Adaptable
    Flow Efficiency
    Behavior of Queues
    Queueing System Structures
    Algorithm for Dealing with Queues
    Choose an Operational Strategy
    Summary
    References
4. Agile Organizational Design
    Why Organizational Redesign?
    Business Strategy Drives Organizational Design
    Overview of a Design Process
    Agile Organization Design Guidelines
    Agile vs. Traditional Human Resources Management
    Summary
    References
5. An Agile Adoption Approach
    Principles of an Agile Adoption
    Overview of an Adoption Approach
    Overarching Adoption Guidelines
    Applying Systems Thinking in Organizational Coaching
    Summary
    References
6. Coaching for Change
    Guideline 1: Influence People
    Guideline 2: Co-Create the Change
    Guideline 3: Voluntary Participation
    Guideline 4: Acknowledge the Loss
    Guideline 5: Deliver the Message Continually
    Guideline 6: Help People to Cross the Edge
    Guideline 7: Axes of Change
    Guideline 8: Find the Right Balance of Radical/Incremental Change
    Summary
    References
7. Group Facilitation
    Principles of Facilitation
    Workshop Design
    Facilitating Scrum Events
    Summary
    References
8. Preparing the Product Group
    Areas of Concern for Successful Preparation
    Area 1: Involve the Managers
    Area 2: Understand the Current Reality
    Area 3: Create a Vision of the Future
    Area 4: Identify the Product Group
    Organizational Design to Eliminate Dependencies
    Summary
    References
9. Launching the Product Group
    Menu of Available Choices
    Initial Product Backlog Refinement
    Define the Definition of Done
    Feature Team Adoption Map
    Self-Designing Team Workshop
    Team Lift-Off
    Identify and Launch Communities
    Identify Coordination Mechanisms
    Create Useful Checklists
    Summary
    References
10. Coaching Teams
    The Building Blocks of the Agile Organization
    Observations of an Agile Team
    Building on the Team Lift-Off: Coaching Multifunctional Learning
    Dealing with Recurrent Complex Problems in Teams: Systems Team Coaching
    Improving Team Dynamics: Trust
    Facilitate Feedback Loops for Learning: Learning New Practices
    Summary
    References
11. Guiding the Product Ownership
    What Makes a Team Product Owner?
    The Product Owner in a Senior Position
    Product Ownership Measures
    Customer Understanding
    The Product Owner Process
    Stakeholder Alignment
    Product Owner Leadership
    Summary
    References
Appendix. Case Studies and Workshop Examples
    A. Reference to Case Studies
    B. System Improvements with Scrum Patterns
    C. Example of Building a Pattern Sequence Workshop
    D. Example of Systemic Mode Sprint Retrospective
    E. Scrum and Kanban
    F. Example: Splitting Product Backlog Items
    G. Example: Increasing Customer Understanding with Serious Games
    H. Scaling Sequence: Scaled Scrum Is Still Scrum
    I. Example: Workshop to Define Measures for Improvement
    J. The ORID Framework
    K. Trust
    L. Facilitating Conflict
    M. Radical Candor
    N. Cost of Delay
    References
Index