Business Analysis Techniques: 123 essential tools for success, 3rd Edition
- Length: 386 pages
- Edition: 3
- Language: English
- Publisher: BCS
- Publication Date: 2021-08-16
- ISBN-10: 1780175698
- ISBN-13: 9781780175690
- Sales Rank: #1549355 (See Top 100 Books)
Business analysis is about identifying business needs and formulating workable solutions to business problems. It requires the widest possible array of tools and the professional ability to use each one when and where it is needed. This new edition provides a comprehensive single source of 123 business analysis techniques, offering practical guidance on how and when to apply them within a clear BA service framework. This book complements Business Analysis, also published by BCS.
Front Cover Half-Title Page BCS, The Chartered Institute for It Title Page Copyright Page Contents Figures and tables Authors Foreword Acknowledgements Abbreviations Useful websites Preface 1. Strategic Context Introduction External environment analysis Internal environment analysis Strategy analysis Performance measurement 2. Situation Investigation Introduction The holistic context Qualitative investigation Quantitative investigation Documenting the situation 3. Feasibility Assessment and Business Case Development Introduction Ideation Option evaluation Governance 4. Business Process Improvement Introduction Process investigation Enterprise analysis Event-response analysis Actor-task analysis Process analysis Customer experience analysis 5. Requirements Definition Introduction Requirements elicitation Requirements analysis Requirements documentation and modelling Requirements planning and management Requirements validation 6. Business Acceptance Testing Introduction Test condition analysis Test design 7. Business Change Deployment Introduction Business readiness assessment People readiness assessment Post-change review 8. Stakeholder Engagement Introduction Identifying stakeholders Analysing stakeholders Understanding stakeholder perspectives Communicating and negotiating with stakeholders Bibliography Index Back Cover
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